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How do I fix the problem of the rearview camera not working in my 2016 Volvo XC60? - Volvo XC60
Home/Cars/Volvo/XC60/First Generation (2008-2017)/How do I fix the problem of the rearview camera not working in my 2016 Volvo XC60?

How do I fix the problem of the rearview camera not working in my 2016 Volvo XC60?

Volvo XC60 First Generation (2008-2017)

Error Codes
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
4 min read
660 words

Problem Statement

Learn how to diagnose and fix rearview camera problems in your 2016 Volvo XC60 with our step-by-step guide.

Affected Component
rearview camera

Symptoms

  • •Display Issue: Rearview camera screen is blank or shows a 'Camera Unavailable' message.
  • •Camera Delay: Camera activates but takes a long time to display.
  • •Distorted Image: Camera displays a distorted or blurry image.
  • •No Response: Camera does not activate when shifting into reverse.

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II Scanner
  • •Multimeter
  • •Screwdrivers (Phillips and Flathead)
  • •Socket set
  • •Trim removal tools
  • •Clean cloth
  • •Electrical contact cleaner

Additional Information

Affected Component
rearview camera
Difficulty
medium
Severity
medium
Tools Required
7 items

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Back to Generation
Problem: Rearview Camera Not Working in 2016 Volvo XC60
Tools Required
  • OBD-II Scanner
  • Multimeter
  • Screwdrivers (Phillips and Flathead)
  • Socket set
  • Trim removal tools
  • Clean cloth
  • Electrical contact cleaner
Repair Instructions

Step 1: Check the Display Settings

  • Ensure the vehicle is in reverse and the infotainment system is functioning properly.
  • Toggle the display settings to confirm the camera view is selected.

Step 2: Inspect the Camera

  • Locate the rearview camera which is typically mounted above the license plate.
  • Clean the lens with a soft cloth if there is dirt or obstruction.
  • Check for any visible damage to the camera housing.

Step 3: Check the Fuse

  1. Locate the Fuse Box:

    • Open the driver’s side door, and look for the fuse box cover beneath the dashboard.

  2. Remove the Cover:

    • Use a flathead screwdriver to gently pry off the cover.

  3. Identify the Correct Fuse:

    • Refer to the fuse diagram on the cover or in the owner’s manual to locate the fuse for the rearview camera.

  4. Inspect the Fuse:

    • Remove the fuse using fuse pullers or pliers.
    • Check if the filament is broken. If it is, replace it with a new fuse of the same amperage.

Step 4: Scan for Diagnostic Trouble Codes (DTCs)

  1. Connect the OBD-II Scanner:

    • Plug the scanner into the OBD-II port, usually located under the dashboard.

  2. Turn on the Ignition:

    • Turn the ignition to the "On" position without starting the engine.

  3. Read Codes:

    • Follow the scanner instructions to retrieve any stored codes related to the camera system.
    • Note any codes and refer to the manufacturer’s database for specific troubleshooting based on the codes.

Step 5: Check Wiring and Connections

  1. Access the Camera Connection:

    • Remove any trim or panels necessary to access the rearview camera wiring.

  2. Inspect Wiring:

    • Look for any frayed wires or loose connections.
    • Re-secure any loose connectors or repair damaged wiring using electrical tape or heat shrink tubing.

Step 6: Test the Power Supply

  1. Set Up the Multimeter:

    • Set the multimeter to the DC voltage setting.

  2. Test Voltage:

    • With the camera connector unplugged, probe the wiring harness with the multimeter.
    • Verify that there is a voltage reading (usually around 12V) when the vehicle is in reverse.

  3. If No Voltage:

    • Trace the wiring back to the source, checking for breaks or shorts along the way.
Conclusion

After completing these diagnostic and repair steps, test the rearview camera again by shifting the vehicle into reverse. If issues persist after all these checks, it may be necessary to replace the rearview camera unit or consult a professional technician for further assistance.