how to fix the automatic window not working in my Volkswagen Golf Seventh Generation (2013-2020)

Volkswagen Golf Eighth Generation (2020-present)

Error Codes

1-3 hours

Time

medium

Difficulty

medium

Severity

3 min read

555 words

Problem Statement

Learn how to diagnose and fix the automatic window not working in Volkswagen Golf (2013-2020). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Electrical

Estimated Time

1-3 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to prevent shock or short circuits.

Symptoms

•Window does not respond to the window switch
•Window does not move when the key fob is used
•No sound or movement when the switch is pressed
•Other windows may still function properly
•Possible warning lights or error messages on the dashboard

Diagnostic Steps

1
Inspect the window switch for physical damage or debris.
2
Check the fuse related to the power windows using the vehicle's fuse box diagram.
3
Use an OBD-II scanner to check for any error codes related to the body control module.
4
Test the window motor by applying direct power to it to see if it operates.
5
Inspect the wiring harness from the switch to the window motor for any signs of wear or damage.
6
Verify the operation of the power window relay by testing or replacing it.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Screwdriver set
•Multimeter
•OBD-II scanner
•Wire stripper and connectors

Parts Required

•Power window motor (if defective)
•Window switch (if damaged)
•Fuse (if blown)

Related Faults

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Diagnostic Steps

1
Inspect the window switch for physical damage or debris.
2
Check the fuse related to the power windows using the vehicle's fuse box diagram.
3
Use an OBD-II scanner to check for any error codes related to the body control module.
4
Test the window motor by applying direct power to it to see if it operates.
5
Inspect the wiring harness from the switch to the window motor for any signs of wear or damage.
6
Verify the operation of the power window relay by testing or replacing it.

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the vehicle battery to avoid electrical shorts.

Tools Required:

Screwdriver set
Multimeter
OBD-II scanner
Wire stripper and connectors

2. Inspect and Clean the Window Switch

Remove the door panel using a screwdriver to access the window switch.
Detach the window switch connector and inspect for corrosion or damage.
Clean the contacts with electronic cleaner or contact cleaner.
Reconnect the switch and test its functionality.

3. Check and Replace the Fuse

Locate the fuse box, usually found under the dashboard or in the engine bay.
Identify the power window fuse using the diagram on the fuse box cover.
Remove the fuse and inspect it for continuity using a multimeter.
Replace it with a fuse of the same amperage if blown.

4. Test the Window Motor

Disconnect the window motor from the window regulator.
Using jumper wires, connect the motor directly to the battery to check for operation.
If the motor operates, the issue may lie in the switch or wiring; if it does not, replace the motor.

5. Inspect Wiring Harness

Visually inspect the wiring harness for fraying, cuts, or corrosion.
Repair or replace any damaged wiring with appropriate gauge wire and connectors.

6. Verify Relay Functionality

Locate the power window relay, typically found in the fuse box.
Test the relay using a multimeter for continuity or swap it with a known good relay for testing.
Replace the relay if faulty.