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why does my Toyota Highlander Third Generation (2014-2019) rearview camera not work - Toyota Highlander
Home/Cars/Toyota/Highlander/Third Generation (2014-2019)/why does my Toyota Highlander Third Generation (2014-2019) rearview camera not work

why does my Toyota Highlander Third Generation (2014-2019) rearview camera not work

Toyota Highlander Third Generation (2014-2019)

Error Codes
1-3 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
552 words

Problem Statement

Learn how to diagnose and fix the rearview camera issue in a Toyota Highlander (2014-2019). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component
Electrical
Estimated Time
1-3 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical systems to prevent shock or short circuits.

Symptoms

  • •Rearview camera display is blank or dark.
  • •"Check Camera" warning message appears on the dashboard.
  • •Backup guidelines are not displayed on the screen.
  • •Camera image is distorted or has poor quality.
  • •No response when shifting into reverse gear.

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II scanner
  • •Multimeter
  • •Screwdriver set
  • •Fuse puller

Parts Required

  • •Replacement rearview camera (if faulty)
  • •Replacement display unit (if needed)
  • •Fuses (as required)

Additional Information

Affected Component
Electrical
Estimated Time
1-3 hours
Difficulty
medium
Severity
medium
Tools Required
4 items
Parts Required
3 items

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Solution
1. Preparation
  • Gather necessary tools and parts.
  • Ensure the vehicle is in a safe and stable position, with the ignition off.
  • Disconnect the negative terminal of the battery to avoid electrical shock.
2. Clean the Camera
  • Locate the rearview camera mounted near the license plate.
  • Use a soft cloth and mild cleaner to clean the camera lens. Ensure no obstructions are present.
3. Check Fuses
  • Locate the fuse box (refer to the owner's manual for exact location).
  • Identify the fuse related to the rearview camera system (usually labeled "Back-up Camera" or similar).
  • Remove the fuse using a fuse puller and inspect it; replace if blown. Replace with a fuse of the same amperage.
4. Inspect Wiring and Connections
  • Remove the interior panel covering the rearview camera wiring.
  • Check for any visible damage to the wiring harness.
  • Ensure all connectors are securely attached; disconnect and reconnect if necessary.
5. Test Power Supply
  • Reconnect the battery terminal.
  • Use a multimeter to check the voltage at the camera connector.
  • The voltage should be approximately 12V. If there is no voltage, trace the wiring back towards the display unit for faults.
6. Replace Camera/Display Unit (if needed)
  • If the camera is faulty, remove it by unscrewing the mounting screws.
  • Disconnect the wiring harness and replace with a new camera.
  • If the display unit is malfunctioning, remove it from the dashboard and replace with a new unit.