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Home/Cars/Toyota/Highlander/Third Generation (2014-2019)/why does my Toyota Highlander Third Generation (2014-2019) backup camera show a black screen

why does my Toyota Highlander Third Generation (2014-2019) backup camera show a black screen

Toyota Highlander Third Generation (2014-2019)

Severity: mediumDifficulty: medium1-2 hours
4 min read
613 words

Problem Statement

Learn how to diagnose and fix the backup camera black screen issue in Toyota Highlander (2014-2019). Step-by-step guide with diagnostic procedures and repair instructions.

Component
Electrical
Repair Time
1-2 hours

Safety Warnings

  • ⚠Disconnect battery before working on electrical systems to avoid shock.
  • ⚠Allow the vehicle to cool before inspecting any electrical components.

Symptoms

  • •Black screen displayed on the infotainment system when the vehicle is in reverse
  • •No grid lines or object detection overlays visible
  • •Backup camera not activating at all
  • •Possible intermittent functioning of the camera
  • •Error messages related to the camera system (if applicable)

Diagnostic Steps

  1. 1Inspect the camera lens for dirt, debris, or obstructions that may block the view.
  2. 2Check the vehicle's fuse box for a blown fuse related to the backup camera system.
  3. 3Use an OBD-II scanner to check for any error codes related to the camera or infotainment system.
  4. 4Verify the camera's wiring harness connections for corrosion, damage, or loose connections.
  5. 5Test the backup camera's power supply using a multimeter to ensure it is receiving voltage when the vehicle is in reverse.
  6. 6Check the infotainment system settings to ensure the backup camera feature is enabled.

Solution

Solution

1. Preparation

  • Gather necessary tools and parts.
  • Ensure the vehicle is parked on a level surface and the engine is turned off.
  • Disconnect the vehicle’s battery to prevent electrical shock.

2. Clean Camera Lens

  • Locate the backup camera, typically mounted on the rear liftgate or bumper.
  • Use a soft cloth and mild cleaning solution to gently clean the camera lens.
  • Inspect for physical damage; if damaged, proceed to replace the camera.

3. Inspect Fuse

  • Locate the vehicle's fuse box (refer to the owner’s manual for location).
  • Remove the fuse related to the backup camera (check the fuse diagram).
  • Inspect the fuse for continuity; replace it if blown with the same amperage rating.

4. Check Wiring Connections

  • Remove any covers or panels to access the wiring harness for the backup camera.
  • Visually inspect the connectors for corrosion, broken pins, or loose connections.
  • Clean any corroded connectors with electrical contact cleaner; reconnect securely.

5. Test Power Supply

  • Reconnect the battery.
  • Put the vehicle in reverse and use a multimeter to test for voltage at the camera connector.
  • If no voltage is present, trace wiring back to the source to identify potential breaks or shorts.

6. Replace Camera (if necessary)

  • If all previous steps are clear and the camera still does not function, replace the backup camera.
  • Disconnect the wiring harness from the old camera.
  • Remove the old camera using appropriate socket size (usually Torx or Phillips).
  • Install the new camera by reversing the removal steps and reconnecting the wiring harness.

Verification

After completing the repair, verify that the issue has been resolved:

  • Test the affected component to ensure it functions correctly
  • Check for any error codes or warning lights
  • Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • OBD-II scanner
  • Multimeter
  • Socket set (including Torx or Phillips)
  • Electrical contact cleaner
  • Soft cloth and mild cleaning solution

Parts Required

  • Backup camera (if replacement is necessary)
  • Fuse (if blown)

Additional Information

Component

Electrical

Repair Time

1-2 hours

Difficulty

medium

Severity

medium

Tools

5 items

Parts

2 items

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