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Home/Cars/Toyota/Highlander/Third Generation (2014-2019)/how to fix the tailgate not opening on Toyota Highlander Third Generation (2014-2019)

how to fix the tailgate not opening on Toyota Highlander Third Generation (2014-2019)

Toyota Highlander Third Generation (2014-2019)

Severity: mediumDifficulty: medium2-4 hours
3 min read
573 words

Problem Statement

Learn how to diagnose and fix the tailgate not opening issue on Toyota Highlander (2014-2019). Step-by-step guide with diagnostic procedures and repair instructions.

Component
Electrical
Repair Time
2-4 hours

Safety Warnings

  • ⚠Disconnect the vehicle battery before working on electrical components to avoid shock or short circuits.

Symptoms

  • •Tailgate does not open when using key fob
  • •Tailgate does not open using the interior release button
  • •Tailgate does not respond to manual pull
  • •Possible warning lights illuminated on the dashboard
  • •Tailgate open/close sounds are absent when attempting to operate

Diagnostic Steps

  1. 1Inspect the key fob battery and replace if necessary.
  2. 2Check for error codes using an OBD-II scanner.
  3. 3Test the interior release button for functionality.
  4. 4Inspect the tailgate latch mechanism for physical obstructions or damage.
  5. 5Verify the electrical connections at the tailgate for any signs of corrosion or disconnection.
  6. 6Check the fuse related to the tailgate operation in the fuse box.

Solution

Solution

1. Preparation

  • Gather tools and parts: OBD-II scanner, multimeter, screwdriver set, replacement battery for the key fob, and a new tailgate latch mechanism (if necessary).
  • Ensure the vehicle is parked securely and the ignition is off.

2. Inspect Key Fob

  • Open the key fob using a small screwdriver.
  • Replace the battery with a new one (typically CR2032).
  • Reassemble the key fob and test the tailgate operation again.

3. Check and Replace Interior Release Button

  • Remove the interior panel of the tailgate using a screwdriver.
  • Locate the electrical connector for the interior release button and ensure it is securely connected.
  • If necessary, replace the button with a new part:
    • Disconnect the old button.
    • Connect the new button and secure it in place.
  • Reinstall the interior panel.

4. Inspect and Repair Tailgate Latch Mechanism

  • If the tailgate latch is obstructed or damaged:
    • Disconnect the tailgate latch from the vehicle.
    • Inspect for broken components or debris.
    • Clean any dirt or debris from the latch assembly.
    • If damaged, replace it with a new latch mechanism:
      • Remove screws securing the latch.
      • Install the new latch and secure it with screws.

5. Electrical Connection Check

  • Remove the tailgate panel to access the wiring harness.
  • Use a multimeter to check for voltage at the tailgate latch.
  • Repair or replace any damaged wiring found.

6. Fuse Replacement (if needed)

  • Locate the fuse box, typically under the dashboard or in the engine compartment.
  • Refer to the owner's manual for the specific fuse related to the tailgate.
  • Replace the fuse if it is blown.

Verification

After completing the repair, verify that the issue has been resolved:

  • Test the affected component to ensure it functions correctly
  • Check for any error codes or warning lights
  • Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • OBD-II scanner
  • Multimeter
  • Screwdriver set
  • Replacement battery for the key fob

Parts Required

  • Replacement key fob battery (CR2032)
  • Tailgate latch mechanism (if necessary)

Additional Information

Component

Electrical

Repair Time

2-4 hours

Difficulty

medium

Severity

medium

Tools

4 items

Parts

2 items

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