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how to fix the settings not saving in my Toyota Highlander Third Generation (2014-2019) infotainment... - Toyota Highlander
Home/Cars/Toyota/Highlander/Third Generation (2014-2019)/how to fix the settings not saving in my Toyota Highlander Third Generation (2014-2019) infotainment...

how to fix the settings not saving in my Toyota Highlander Third Generation (2014-2019) infotainment...

Toyota Highlander Third Generation (2014-2019)

Error Codes
1-2 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
550 words

Problem Statement

Learn how to fix the infotainment system settings not saving in your Toyota Highlander (2014-2019). Step-by-step guide with diagnostic and repair instructions.

Affected Component
Electrical
Estimated Time
1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the battery before working on electrical systems to avoid short circuits.
  • •Allow the vehicle to cool before accessing any components.

Symptoms

  • •Infotainment settings revert to default after vehicle shutdown
  • •Loss of saved radio presets
  • •User preferences (e.g., navigation settings, display settings) are not retained
  • •Bluetooth connections are lost after turning off the vehicle
  • •System prompts for setup each time the vehicle is started

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Multimeter
  • •Fuse puller
  • •Screwdriver set
  • •Socket set

Parts Required

  • •Replacement infotainment fuse (if blown)

Additional Information

Affected Component
Electrical
Estimated Time
1-2 hours
Difficulty
medium
Severity
medium
Tools Required
4 items
Parts Required
1 item

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Solution
1. Preparation
  • Gather necessary tools such as a multimeter, fuse puller, and basic hand tools (screwdriver, socket set).
  • Ensure the vehicle is parked on a level surface and the ignition is off.
2. Check Battery Voltage
  • Use a multimeter to measure the battery voltage.
    • Normal voltage: 12.4 - 12.7 volts (engine off).
    • If the voltage is low, consider charging or replacing the battery.
3. Inspect Infotainment System Fuse
  • Locate and remove the fuse for the infotainment system using a fuse puller.
  • Inspect the fuse for continuity.
    • If blown, replace it with the same amperage fuse (usually 10A or 15A).
  • Reinstall the fuse and check if the issue persists.
4. Update Infotainment Software
  • Access the infotainment system settings menu.
  • Check for a software update option under the "Settings" or "About" section.
  • If an update is available, follow the prompts to download and install it.
5. Perform a Soft Reset
  • Disconnect the negative terminal of the vehicle battery.
  • Wait for 5-10 minutes to allow the system to reset.
  • Reconnect the negative terminal and start the vehicle to check if settings are retained.
6. Check Wiring and Connections
  • Remove the infotainment unit from the dashboard (consult vehicle manual for specific instructions).
  • Inspect all wiring harness connections for looseness or corrosion.
  • Secure any loose connections and clean corroded terminals with electrical contact cleaner.