how to fix the rearview camera not working on my Toyota Highlander Third Generation (2014-2019)

Toyota Highlander Third Generation (2014-2019)

Error Codes

1-3 hours

Time

medium

Difficulty

medium

Severity

3 min read

511 words

Problem Statement

Learn how to diagnose and fix the rearview camera not working on your 2014-2019 Toyota Highlander. Step-by-step guide with tools and tips included.

Affected Component

Electrical

Estimated Time

1-3 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical components to prevent shocks or short circuits.

Symptoms

•Rearview camera display is blank or shows no image
•Error message on the display screen regarding camera functionality
•Camera image is distorted or pixelated
•Unable to switch to rearview camera when in reverse gear
•Camera activates intermittently or only under certain conditions

Diagnostic Steps

1
Inspect the rearview camera lens for physical damage or obstructions.
2
Check the vehicle's fuse box for blown fuses related to the camera system.
3
Use an OBD-II scanner to check for any fault codes related to the rearview camera.
4
Verify the camera wiring harness connections for corrosion or loose connections.
5
Test the camera with a multimeter to ensure proper voltage is being delivered.
6
Check the infotainment system settings to confirm the camera option is enabled.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Trim removal tool
•Socket set
•OBD-II scanner
•Multimeter

Parts Required

•Rearview camera (if faulty)
•Wiring harness (if damaged)

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Inspect the rearview camera lens for physical damage or obstructions.
2
Check the vehicle's fuse box for blown fuses related to the camera system.
3
Use an OBD-II scanner to check for any fault codes related to the rearview camera.
4
Verify the camera wiring harness connections for corrosion or loose connections.
5
Test the camera with a multimeter to ensure proper voltage is being delivered.
6
Check the infotainment system settings to confirm the camera option is enabled.

Solution

1. Preparation

Gather all necessary tools and parts.
Disconnect the negative battery terminal to ensure safety while working on the electrical system.

2. Access the Rearview Camera

Remove the rear trim panel in the cargo area to access the rearview camera assembly.
Tools Required: Trim removal tool, socket set.

3. Inspect and Clean the Camera

Disconnect the wiring harness from the rearview camera.
Remove the camera from its housing by unscrewing any retaining screws.
Inspect the camera lens for dirt or damage; clean the lens with a soft cloth if dirty.
If damaged, the camera will need to be replaced.

4. Check Wiring and Connections

Inspect the wiring harness for any signs of damage or corrosion.
If necessary, repair or replace damaged wiring.
Reconnect the wiring harness securely to the rearview camera.

5. Replace the Camera (if needed)

If the camera was found to be defective, install the new camera in reverse order of removal.
Ensure that all screws are tightened to the manufacturer's specifications.

6. Reassemble and Test

Reinstall the rear trim panel and ensure it is securely in place.
Reconnect the negative battery terminal.
Turn on the vehicle and shift into reverse to check if the camera is functioning properly.