What should I do if my Tesla Model Y's navigation system is not working?

If your Tesla Model Y's navigation system is not working, follow these detailed steps to diagnose and potentially resolve the issue.

Tools Required

• No specific tools are needed for the initial diagnostics, as all checks and steps can be performed using the Tesla touchscreen.
• For more advanced issues, you might need:
  • OBD-II scanner (for advanced diagnostic codes).
  • USB drive (for software backup or logs if needed).

Repair Instructions

If the above diagnostic steps do not resolve the issue, proceed with the following:

1. Factory Reset (Last Resort)

   • Caution: This will reset all settings to factory defaults.
   • Steps:
     1. Go to Controls > Safety & Security.
     2. Select Factory Reset and follow the prompts.

2. Contact Tesla Support

   • If issues persist after a factory reset:
     1. Open the Tesla app or visit the Tesla website to schedule a service appointment.
     2. Provide detailed information about the issue, including any diagnostic steps you have taken.

Conclusion

By following these diagnostic steps, you can ascertain whether the navigation issue with your Tesla Model Y is a minor glitch, connectivity issue, or something requiring professional service. Always ensure software is up to date and check for any known issues in Tesla forums or support channels.