how to troubleshoot the Tesla Model Y Current (2020-present) remote start not working

Tesla Model Y Current (2020-present)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

455 words

Problem Statement

Learn how to troubleshoot and fix the remote start issue on Tesla Model Y (2020-present). Step-by-step guide with diagnostic procedures and solutions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is in a safe location before performing resets or troubleshooting.

Symptoms

•Remote start command fails to initiate via the Tesla app.
•Vehicle does not respond to remote start attempts.
•No notifications or alerts received from the app.
•Check for any alerts or warnings in the vehicle's dashboard.
•Inconsistent functionality with other remote features (e.g., unlocking doors).

Diagnostic Steps

1
Ensure the Tesla app is updated to the latest version.
2
Verify the vehicle is within the operational range for remote start.
3
Check the vehicle's battery charge level to ensure it is sufficient for remote operation.
4
Confirm that the vehicle is not in 'Park' mode, as it may impact remote start functionality.
5
Inspect the vehicle settings to ensure remote start is enabled in the app.
6
Test remote start using a different device or share access with another Tesla account to rule out app issues.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Smartphone with updated Tesla app

Parts Required

•None

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Symptoms

•Remote start command fails to initiate via the Tesla app.

•Vehicle does not respond to remote start attempts.

•No notifications or alerts received from the app.

•Check for any alerts or warnings in the vehicle's dashboard.

•Inconsistent functionality with other remote features (e.g., unlocking doors).

Diagnostic Steps

1
Ensure the Tesla app is updated to the latest version.
2
Verify the vehicle is within the operational range for remote start.
3
Check the vehicle's battery charge level to ensure it is sufficient for remote operation.
4
Confirm that the vehicle is not in 'Park' mode, as it may impact remote start functionality.
5
Inspect the vehicle settings to ensure remote start is enabled in the app.
6
Test remote start using a different device or share access with another Tesla account to rule out app issues.

Solution

1. Preparation

Tools Required: Smartphone with updated Tesla app.
Ensure the vehicle is parked in a location with a strong cellular signal.
Check that the vehicle’s software is updated to the latest version.

2. App and Account Verification

Open the Tesla app and log in to your account.
Navigate to "Controls" and select the "Climate" option.
Ensure that "Turn on climate" is enabled if applicable.

3. Check Vehicle Settings

Inside the vehicle, go to "Settings" on the main screen.
Select "Safety & Security."
Ensure "Remote Start" is toggled on.

4. Perform a Soft Reset

With the vehicle in "Park," press and hold both scroll wheels on the steering wheel until the touchscreen reboots.
Wait for the Tesla logo to appear and release the scroll wheels.

5. Test Remote Start Again

After the reset, attempt to use the remote start feature via the Tesla app.
Monitor for any alerts or notifications during this process.