how to reset the infotainment system in Tesla Model Y Current (2020-present)

Tesla Model Y Current (2020-present)

10-15 minutes

Time

easy

Difficulty

medium

Severity

3 min read

419 words

Problem Statement

Learn how to reset the infotainment system in Tesla Model Y (2020-present) with step-by-step instructions for soft and hard resets.

Affected Component

Electrical

Estimated Time

10-15 minutes

Important safety information - read before proceeding

•Ensure the vehicle is in 'Park' before performing any resets to avoid unintended movement.

1
Check if the infotainment system is responsive by tapping the screen or using voice commands.
2
Verify if the vehicle is in 'Park' mode as some resets require the vehicle to be stationary.
3
Inspect the vehicle’s software version to ensure it is up to date.

After completing the repair, verify that the issue has been resolved:

To prevent this issue from occurring again:

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Solution

1. Soft Reset

Preparation:
- Ensure the vehicle is in "Park."
- Keep the key fob or mobile phone with you for access.
Perform Soft Reset:
- Press and hold both scroll wheels on the steering wheel until the touchscreen turns black and the Tesla logo appears (approximately 10 seconds).
- Release the scroll wheels after the logo appears.

2. Hard Reset (if soft reset does not work)

Preparation:
- Ensure vehicle is in "Park."
- Disconnect any connected devices to the infotainment system (e.g., USB drives).
Perform Hard Reset:
- Press and hold the brake pedal.
- Press and hold both scroll wheels on the steering wheel until the touchscreen turns black and the Tesla logo appears (approximately 10 seconds).
- Release the brake pedal after performing the reset.

3. Software Update Check

Navigate to Settings:
- Tap on the "Car" icon on the bottom left of the screen.
Check for Updates:
- Go to "Software" and check if there is an available update.
- If an update is available, follow the prompts to download and install it.