why does my Tesla Model S Plaid remote start not work

Tesla Model S Plaid/Refresh (2021-present)

Error Codes

1 hour

Time

medium

Difficulty

medium

Severity

3 min read

443 words

Problem Statement

Learn how to troubleshoot remote start issues on Tesla Model S Plaid. Step-by-step guide to diagnose and fix connectivity problems.

Affected Component

Electrical

Estimated Time

1 hour

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is in a safe position (i.e., 'Park') before attempting remote start.

Symptoms

•Remote start command not responding from the Tesla app
•Notifications of failed remote start attempts
•Vehicle not starting despite being within range
•No error messages displayed on the vehicle screen
•Bluetooth or Wi-Fi connectivity issues with the app

Diagnostic Steps

1
Ensure the Tesla app is updated to the latest version.
2
Check if the vehicle is in 'Park' mode, as remote start may be disabled if it's in another gear.
3
Verify the vehicle's Bluetooth and Wi-Fi connections are active and stable.
4
Confirm that the vehicle battery is sufficiently charged for remote start functionality.
5
Review any settings in the app that may be disabling remote start.
6
Check for any software updates available for the vehicle.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Smartphone with the Tesla app installed

Parts Required

•None specifically required for this issue

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Diagnostic Steps

1
Ensure the Tesla app is updated to the latest version.
2
Check if the vehicle is in 'Park' mode, as remote start may be disabled if it's in another gear.
3
Verify the vehicle's Bluetooth and Wi-Fi connections are active and stable.
4
Confirm that the vehicle battery is sufficiently charged for remote start functionality.
5
Review any settings in the app that may be disabling remote start.
6
Check for any software updates available for the vehicle.

Solution

1. Preparation

Tools Required: Smartphone with the Tesla app installed.
Ensure the vehicle is charged and in "Park" mode.

2. Update the Tesla App

Open the app store on your smartphone.
Search for the Tesla app and check for updates.
Install any available updates.

3. Check Vehicle Connectivity

Ensure the vehicle is connected to a stable Wi-Fi network.
Restart the Bluetooth on your smartphone and reconnect to the vehicle.
If the vehicle is connected to Wi-Fi, check the connection stability by accessing the vehicle's touchscreen.

4. Inspect Vehicle Settings

Access the settings menu on the Tesla touchscreen.
Navigate to the "Safety & Security" section.
Make sure that "Allow Mobile Access" is enabled.

5. Perform a Soft Reset

Press and hold both scroll wheels on the steering wheel until the touchscreen turns off and the Tesla logo appears.
Wait for the system to reboot and try the remote start feature again.