how to reset the Tesla Model S Original (2012-2020) after a software update

Tesla Model S Plaid/Refresh (2021-present)

Error Codes

10-15 minutes

Time

easy

Difficulty

medium

Severity

2 min read

389 words

Problem Statement

Learn how to reset your Tesla Model S (2012-2020) after a software update. Step-by-step guide to restore functionality and resolve common issues.

Affected Component

Electrical

Estimated Time

10-15 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is in a safe location before performing resets to avoid any potential accidents.

Symptoms

•Touchscreen becomes unresponsive
•Vehicle settings are lost or not functioning properly
•Navigation system is lagging or not displaying correctly
•Bluetooth connectivity issues
•Energy consumption display inaccuracies

Diagnostic Steps

1
Check for any visible error messages on the touchscreen.
2
Verify that the software update was completed successfully without interruptions.
3
Inspect the vehicle's settings to confirm they are still configured correctly.
4
Ensure that the vehicle is connected to Wi-Fi for potential additional updates or patches.
5
Assess whether other systems (e.g., climate control, media) are functioning normally.

Solution

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•None required for the reset process.

Parts Required

•None required for the reset process.

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Check for any visible error messages on the touchscreen.
2
Verify that the software update was completed successfully without interruptions.
3
Inspect the vehicle's settings to confirm they are still configured correctly.
4
Ensure that the vehicle is connected to Wi-Fi for potential additional updates or patches.
5
Assess whether other systems (e.g., climate control, media) are functioning normally.

Solution

1. Preparation

Ensure the vehicle is in “Park” mode.
Make sure the vehicle is charged to at least 20% battery to prevent interruption during the reset.

2. Performing a Soft Reset

Step 1: Press and hold both scroll wheels located on the steering wheel.
Step 2: Keep holding the scroll wheels until the touchscreen goes black (approximately 10 seconds).
Step 3: Release the scroll wheels. The Tesla logo will appear, indicating that the reset is in progress.

3. Performing a Hard Reset (if necessary)

Step 1: If the soft reset does not resolve the issue, turn off the vehicle by going to “Controls” > “Safety & Security” > “Power Off”.
Step 2: Wait for at least 2 minutes without interacting with the vehicle.
Step 3: Press the brake pedal to wake the vehicle back up.