how to reset the navigation system on my Tesla Model S Original (2012-2020)

Tesla Model S Plaid/Refresh (2021-present)

Error Codes

10-15 minutes

Time

easy

Difficulty

medium

Severity

2 min read

379 words

Problem Statement

Learn how to reset the navigation system on your Tesla Model S (2012-2020) with this step-by-step guide. Troubleshoot and restore functionality easily.

Affected Component

Electrical

Estimated Time

10-15 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is in 'Park' before performing resets to avoid unintended movement.

Symptoms

•Navigation screen is frozen or unresponsive
•Incorrect or outdated map data displayed
•Routes not calculating or updating
•Navigation voice prompts not functioning
•System errors or warning messages on the display

Diagnostic Steps

1
Check if the vehicle's software is up to date and install any available updates.
2
Verify that the vehicle is in a location with good GPS reception.
3
Confirm that other infotainment features are functioning to rule out a broader system issue.
4
Inspect the touchscreen for any physical damage or issues.

Solution

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•None required for reset procedures.

Parts Required

•None required for reset procedures.

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Solution

1. Soft Reset of the Touchscreen

Press and hold both scroll wheels on the steering wheel simultaneously.
Continue holding until the screen turns black and the Tesla logo appears (about 10 seconds).
Release the scroll wheels once the logo displays, allowing the system to reboot.

2. Hard Reset of the Vehicle System

Ensure the vehicle is in 'Park' mode.
Go to the 'Controls' menu on the touchscreen.
Select 'Safety & Security'.
Scroll down and tap on 'Power Off'.
Wait for at least 2 minutes without interacting with the vehicle.
Press the brake pedal to wake the system up.

After rebooting, access the 'Navigation' menu.
Verify that 'Live Traffic' and 'Navigation Settings' are activated.
If necessary, input a new destination to check if the navigation recalculates.