how to reset the navigation system in Tesla Model S Original (2012-2020)

Tesla Model S Plaid/Refresh (2021-present)

Error Codes

15-30 minutes

Time

easy

Difficulty

medium

Severity

2 min read

386 words

Problem Statement

Learn how to reset the navigation system in Tesla Model S (2012-2020). Step-by-step guide to troubleshoot and fix navigation issues effectively.

Affected Component

Electrical

Estimated Time

15-30 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is parked safely and cannot roll before performing a reset.

Symptoms

•Navigation screen is frozen or unresponsive
•Maps not loading or displaying outdated information
•Incorrect route guidance or calculation errors
•System crashes or restarts intermittently
•Voice commands not functioning properly

Diagnostic Steps

1
Check if the touchscreen is responsive by tapping on various icons.
2
Verify if other applications (like music or climate control) on the touchscreen are functioning properly.
3
Inspect for software updates available through the vehicle's settings menu.
4
Confirm the vehicle is parked and in a safe location before proceeding with any reset.

Solution

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•None required for reset procedures.

Parts Required

•None required for reset procedures.

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Diagnostic Steps

1
Check if the touchscreen is responsive by tapping on various icons.
2
Verify if other applications (like music or climate control) on the touchscreen are functioning properly.
3
Inspect for software updates available through the vehicle's settings menu.
4
Confirm the vehicle is parked and in a safe location before proceeding with any reset.

Solution

1. Prepare for Reset

Ensure the vehicle is in "Park."
Make sure the vehicle has enough battery charge to complete the process.

2. Perform the Soft Reset

Step 1: Press and hold both scroll wheels on the steering wheel until the screen goes black (approximately 10 seconds).
Step 2: Release the scroll wheels; the Tesla logo should appear on the screen.
Step 3: Wait for the system to reboot, which may take a few moments.

3. Perform a Factory Reset (if necessary)

Note: This step will erase all personal data and settings.

Step 1: Tap on the "Controls" icon on the bottom corner of the screen.
Step 2: Navigate to "Service" and then select "Factory Reset."
Step 3: Follow the prompts to confirm the reset. This will erase all saved navigation data and preferences.