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how to reset the infotainment system on my Tesla Model S Plaid/Refresh (2021-present)? - Tesla Model S
Home/Cars/Tesla/Model S/Plaid/Refresh (2021-present)/how to reset the infotainment system on my Tesla Model S Plaid/Refresh (2021-present)?

how to reset the infotainment system on my Tesla Model S Plaid/Refresh (2021-present)?

Tesla Model S Plaid/Refresh (2021-present)

Error Codes
10-20 minutes
Time
easy
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
2 min read
368 words

Problem Statement

Learn how to reset the infotainment system on your Tesla Model S Plaid/Refresh (2021-present) with step-by-step instructions and tips.

Affected Component
Electrical
Estimated Time
10-20 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is in 'Park' mode during the reset process.

Symptoms

  • •Infotainment system is unresponsive
  • •Touchscreen freezes or lags
  • •Navigation system not functioning properly
  • •Audio issues (no sound or intermittent audio)
  • •System settings not saving changes

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4

Solution

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •None required for reset.

Parts Required

  • •None required for reset.

Additional Information

Affected Component
Electrical
Estimated Time
10-20 minutes
Difficulty
easy
Severity
medium
Tools Required
1 item
Parts Required
1 item

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Solution
1. Preparation
  • Ensure the vehicle is in 'Park' mode and safe to reset.
  • Have your Tesla key fob or mobile app ready in case you need to enter the vehicle after the reset.
2. Perform the Reset

  1. Soft Reset:

    • Press and hold both scroll wheels on the steering wheel for about 10 seconds.
    • Release the scroll wheels once the Tesla logo appears on the screen.
    • Wait for the system to reboot, which may take a few minutes.

  2. Hard Reset (if soft reset does not resolve the issue):

    • Power off the vehicle completely by going to 'Controls' > 'Safety & Security' > 'Power Off'.
    • Wait for at least 2 minutes without interacting with the vehicle.
    • Press the brake pedal to turn the vehicle back on and allow the infotainment system to reboot.
3. Check System Functionality
  • After the reset, navigate through the system to ensure all functions are operational.
  • Reconnect to Wi-Fi if necessary and check for software updates.