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how to reset the infotainment system in Tesla Model S Plaid/Refresh (2021-present) - Tesla Model S
Home/Cars/Tesla/Model S/Plaid/Refresh (2021-present)/how to reset the infotainment system in Tesla Model S Plaid/Refresh (2021-present)

how to reset the infotainment system in Tesla Model S Plaid/Refresh (2021-present)

Tesla Model S Plaid/Refresh (2021-present)

Error Codes
10-15 minutes
Time
easy
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
2 min read
336 words

Problem Statement

Learn how to reset the infotainment system in Tesla Model S Plaid/Refresh (2021-present) to restore functionality. Step-by-step guide included.

Affected Component
Electrical
Estimated Time
10-15 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is in a safe environment before performing resets.

Symptoms

  • •Infotainment screen is frozen or unresponsive
  • •Navigation system is not functioning
  • •Audio system not responding to inputs
  • •Software features not loading
  • •Vehicle settings cannot be accessed or changed

Diagnostic Steps

  1. 1
  2. 2
  3. 3

Solution

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •No specialized tools are required for resetting the infotainment system.

Parts Required

  • •None

Additional Information

Affected Component
Electrical
Estimated Time
10-15 minutes
Difficulty
easy
Severity
medium
Tools Required
1 item
Parts Required
1 item

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Back to Generation
Solution
1. Preparation
  • Ensure the vehicle is in a safe location and parked.
  • Have the vehicle powered on.
2. Perform a Soft Reset
  1. Press and hold both scroll wheels on the steering wheel.
  2. Keep holding the scroll wheels until the Tesla logo appears on the infotainment screen (approximately 10-15 seconds).
  3. Release the scroll wheels once the logo is visible.
3. Perform a Hard Reset (if necessary)
  1. If the soft reset does not resolve the issue, shut down the vehicle completely.
  2. Go to the "Controls" menu on the screen.
  3. Select "Safety & Security."
  4. Tap on "Power Off" and wait for at least 2 minutes without interacting with the vehicle.
  5. After the wait period, press the brake pedal to power the vehicle back on.