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how to reset the infotainment system in my Tesla Model S Plaid/Refresh (2021-present) - Tesla Model S
Home/Cars/Tesla/Model S/Plaid/Refresh (2021-present)/how to reset the infotainment system in my Tesla Model S Plaid/Refresh (2021-present)

how to reset the infotainment system in my Tesla Model S Plaid/Refresh (2021-present)

Tesla Model S Plaid/Refresh (2021-present)

Error Codes
5-10 minutes
Time
easy
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
2 min read
370 words

Problem Statement

Learn how to reset the infotainment system in your Tesla Model S Plaid (2021-present) to resolve issues like freezing and connectivity problems.

Affected Component
Electrical
Estimated Time
5-10 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is in a safe location and parked before performing resets.

Symptoms

  • •Infotainment screen is frozen or unresponsive
  • •Audio system not functioning properly
  • •Navigation system not displaying correctly
  • •Bluetooth connectivity issues
  • •Software update failures

Diagnostic Steps

  1. 1
  2. 2
  3. 3

Solution

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •No specialized tools are required for resetting the infotainment system.

Parts Required

  • •No parts are required for this procedure.

Additional Information

Affected Component
Electrical
Estimated Time
5-10 minutes
Difficulty
easy
Severity
medium
Tools Required
1 item
Parts Required
1 item

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Solution
1. Preparation
  • Ensure the vehicle is parked in a safe location.
  • Make sure the car is in "Park" mode.
  • Have your key fob or mobile app ready to unlock the vehicle if necessary.
2. Perform a Soft Reset
  1. Press and hold both scroll wheels on the steering wheel.
  2. Maintain pressure for approximately 10 seconds.
  3. Release the scroll wheels when the screen goes black and the Tesla logo appears.
  4. Wait for the system to reboot, which may take a minute.
3. Perform a Hard Reset (if necessary)
  1. If the soft reset does not resolve the issue, perform a hard reset.
  2. Disconnect the vehicle from any charging source.
  3. Press and hold the brake pedal.
  4. While holding the brake, press and hold the two scroll wheels on the steering wheel until the screen turns off.
  5. Release all buttons and wait for the system to reboot.