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how to reset my Tesla Model S Plaid/Refresh (2021-present) after a software update - Tesla Model S
Home/Cars/Tesla/Model S/Plaid/Refresh (2021-present)/how to reset my Tesla Model S Plaid/Refresh (2021-present) after a software update

how to reset my Tesla Model S Plaid/Refresh (2021-present) after a software update

Tesla Model S Plaid/Refresh (2021-present)

Error Codes
15-30 minutes
Time
easy
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
422 words

Problem Statement

Learn how to reset your Tesla Model S Plaid after a software update. Step-by-step instructions for soft and hard resets to restore functionality.

Affected Component
Electrical
Estimated Time
15-30 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is in a safe location and parked before performing any resets.
  • •Follow safety procedures when handling the vehicle's battery system.

Symptoms

  • •Touchscreen unresponsive or lagging
  • •Features not functioning as expected
  • •Vehicle not responding to commands
  • •Error messages displayed on the screen
  • •Connectivity issues with mobile app

Diagnostic Steps

  1. 1
  2. 2
  3. 3

Solution

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •None required for soft reset
  • •Battery terminal tool (if performing hard reset)

Parts Required

  • •None required.

Additional Information

Affected Component
Electrical
Estimated Time
15-30 minutes
Difficulty
easy
Severity
medium
Tools Required
2 items
Parts Required
1 item

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Solution
1. Soft Reset
  1. Preparation

    • Ensure the vehicle is parked and the key fob is within range.
    • No tools are required for a soft reset.
  2. Perform Soft Reset

    • Press and hold both scroll wheels on the steering wheel until the touchscreen turns black and the Tesla logo appears.
    • Release the scroll wheels once the logo is displayed.
    • Wait for the system to reboot, which may take a few seconds.
2. Hard Reset (if necessary)
  1. Preparation

    • Ensure the vehicle is parked and the key fob is present.
    • No tools are required for a hard reset.
  2. Perform Hard Reset

    • Disconnect the 12V battery (if accessible and necessary) by removing the negative terminal.
    • Wait for at least 5 minutes to allow the system to fully power down.
    • Reconnect the 12V battery terminal securely.
    • Power on the vehicle by pressing the brake pedal; the system should reboot.