how to reset my Tesla Model S Original (2012-2020) after software update?

Tesla Model S Plaid/Refresh (2021-present)

Error Codes

10-15 minutes

Time

medium

Difficulty

medium

Severity

2 min read

397 words

Problem Statement

Learn how to reset your Tesla Model S (2012-2020) after a software update. Step-by-step instructions to restore functionality and resolve issues.

Affected Component

Electrical

Estimated Time

10-15 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is in 'Park' mode before performing any resets.
•Handle the 12V battery connections carefully to avoid short circuits.

Symptoms

•Unresponsive touchscreen
•System lag or slow performance
•Failure to connect to Wi-Fi or mobile network
•Inconsistent driving range display
•Issues with autopilot features

Diagnostic Steps

1
Check if the vehicle's software update completed successfully.
2
Verify if the touchscreen is completely unresponsive or if specific applications are affected.
3
Confirm if the vehicle is still able to start and drive.
4
Inspect for any notifications or error messages displayed on the dashboard.
5
Ensure that the vehicle is parked in a safe location during the reset process.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket wrench

Parts Required

•None required for reset procedures

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Diagnostic Steps

1
Check if the vehicle's software update completed successfully.
2
Verify if the touchscreen is completely unresponsive or if specific applications are affected.
3
Confirm if the vehicle is still able to start and drive.
4
Inspect for any notifications or error messages displayed on the dashboard.
5
Ensure that the vehicle is parked in a safe location during the reset process.

Solution

1. Preparation

Ensure the vehicle is parked safely.
Have the vehicle's key fob or mobile app ready to access the vehicle.

2. Perform a Soft Reset

Press and hold both the scroll wheels on the steering wheel simultaneously.
Wait for the touchscreen to turn black and the Tesla logo to appear (approximately 10 seconds).
Release the scroll wheels once the logo appears; the system will reboot.

3. Perform a Hard Reset (if needed)

Disconnect the 12V battery by removing the negative terminal (use a socket wrench).
Wait for about 1-2 minutes to fully discharge any residual power.
Reconnect the negative terminal securely.
Restart the vehicle using the key fob or mobile app to check for normal functionality.