how to reset my Tesla Model S Original (2012-2020) after a software update

Tesla Model S Plaid/Refresh (2021-present)

Error Codes

10-15 minutes

Time

easy

Difficulty

medium

Severity

3 min read

440 words

Problem Statement

Learn how to reset your Tesla Model S (2012-2020) after a software update. Step-by-step guide to troubleshoot unresponsive features and restore functionality.

Affected Component

Electrical

Estimated Time

10-15 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is in a safe location and not in motion during the reset process.
•Do not attempt to reset the vehicle while charging or during a critical system update.

Symptoms

•Touchscreen is unresponsive or lagging
•Features such as navigation or climate control are malfunctioning
•Vehicle is not responding to commands or settings adjustments
•Repeated error messages or notifications on the display
•Battery performance or range display appears incorrect

Diagnostic Steps

1
Check if the vehicle is in 'Park' mode to ensure it can receive reset commands.
2
Confirm the software update has completed successfully by checking the version in the settings menu.
3
Ensure all doors and the trunk are closed to avoid interruptions during the reset process.
4
Verify the vehicle's battery charge level is adequate for operation.

Solution

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•No special tools required; only the vehicle's touchscreen and steering wheel controls.

Parts Required

•No replacement parts needed; this process is purely a software reset.

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Diagnostic Steps

1
Check if the vehicle is in 'Park' mode to ensure it can receive reset commands.
2
Confirm the software update has completed successfully by checking the version in the settings menu.
3
Ensure all doors and the trunk are closed to avoid interruptions during the reset process.
4
Verify the vehicle's battery charge level is adequate for operation.

Solution

1. Soft Reset

Press and Hold the Buttons: Simultaneously press and hold both the scroll wheels on the steering wheel until the touchscreen turns off (this usually takes about 10 seconds).
Wait for Reboot: Release the buttons and wait for the Tesla logo to appear on the screen, indicating the system is rebooting.
Check System Functionality: Once the screen returns, check if the features are operating normally.

2. Hard Reset (if soft reset does not work)

Power Off the Vehicle: Go to the "Controls" menu on the touchscreen, tap "Safety & Security," then select "Power Off."
Wait for 2 Minutes: Allow the vehicle to remain powered off for at least two minutes to ensure all systems are fully shut down.
Power On the Vehicle: Press the brake pedal to power the vehicle back on.
Verify Functionality: Check all major functions, including the touchscreen, navigation, and climate control, to ensure they are working correctly.