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how to fix the remote start not working on my Tesla Model S Original (2012-2020) - Tesla Model S
Home/Cars/Tesla/Model S/Plaid/Refresh (2021-present)/how to fix the remote start not working on my Tesla Model S Original (2012-2020)

how to fix the remote start not working on my Tesla Model S Original (2012-2020)

Tesla Model S Plaid/Refresh (2021-present)

Error Codes
1-2 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
517 words

Problem Statement

Learn how to diagnose and fix the remote start issue on Tesla Model S (2012-2020). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component
Electrical
Estimated Time
1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is in 'Park' and secured before performing any resets or checks.

Symptoms

  • •Remote start feature unresponsive via mobile app
  • •Key fob does not initiate remote start
  • •Vehicle does not respond to remote activation
  • •Notifications or alerts regarding remote start failure in the vehicle's interface
  • •Possible issues with Tesla app connectivity

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Smartphone
  • •Tesla mobile app
  • •Spare key fob (if available)
  • •Flat tool (for key fob battery replacement)

Parts Required

  • •Key fob battery (CR2032)

Additional Information

Affected Component
Electrical
Estimated Time
1-2 hours
Difficulty
medium
Severity
medium
Tools Required
4 items
Parts Required
1 item

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Solution
1. Preparation
  • Tools Required: Smartphone, Tesla mobile app, spare key fob (if available).
  • Ensure the vehicle is parked in a safe location and has a sufficient charge.
2. Update the Tesla App
  • Open the app store on your smartphone.
  • Search for the Tesla app and check for any available updates.
  • Download and install any updates before attempting to use remote start again.
3. Check Vehicle Settings
  • Enter the vehicle and navigate to the 'Controls' menu on the touchscreen.
  • Select 'Settings' and then 'Security & Safety'.
  • Ensure that 'Remote Start' or 'Remote Access' is enabled.
  • Save any changes, exit the menu, and test the remote start feature again.
4. Key Fob Battery Replacement
  • Locate the small notch on the side of the key fob.
  • Use a flat tool to gently pry open the key fob.
  • Remove the old battery (usually CR2032) and replace it with a new one, ensuring correct polarity.
  • Reassemble the key fob and test the remote start functionality.
5. Resetting the Vehicle’s System
  • With the vehicle in 'Park', press and hold the brake pedal.
  • Press and hold the two scroll buttons on the steering wheel until the touchscreen resets (Tesla logo appears).
  • Wait for the system to reboot and then test the remote start feature.