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how to fix the remote start feature that isn't working on my Tesla Model S Plaid? - Tesla Model S
Home/Cars/Tesla/Model S/Plaid/Refresh (2021-present)/how to fix the remote start feature that isn't working on my Tesla Model S Plaid?

how to fix the remote start feature that isn't working on my Tesla Model S Plaid?

Tesla Model S Plaid/Refresh (2021-present)

Error Codes
1 hour
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
497 words

Problem Statement

Learn how to diagnose and fix the remote start feature not working on your Tesla Model S Plaid. Step-by-step guide with troubleshooting steps and solutions.

Affected Component
Electrical
Estimated Time
1 hour

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is in a safe location before performing any resets or checks on the battery

Symptoms

  • •The mobile app does not respond when attempting to initiate remote start
  • •A 'Remote Start Unavailable' message appears on the app
  • •The vehicle does not respond to key fob commands for remote start
  • •No notifications or alerts are received on the mobile app regarding remote start
  • •The vehicle may have a low battery state, affecting remote functionalities

Diagnostic Steps

  1. 1
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  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Smartphone with Tesla app installed

Parts Required

  • •Replacement 12V battery (if necessary)

Additional Information

Affected Component
Electrical
Estimated Time
1 hour
Difficulty
medium
Severity
medium
Tools Required
1 item
Parts Required
1 item

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Solution
1. Preparation
  • Gather tools: Smartphone with the Tesla app installed.
  • Ensure the vehicle is parked safely and the surrounding area is clear.
2. Enable Remote Start
  • Open the Tesla app on your smartphone.
  • Navigate to "Controls" and select "Settings."
  • Make sure that the "Remote Start" option is toggled on.
  • If required, log in to your Tesla account to ensure proper access.
3. Check Battery and Connectivity
  • Inspect the vehicle's 12V battery for proper voltage (should be above 12.4V).
    • If low, recharge or replace the battery as needed.
  • Ensure the vehicle is connected to Wi-Fi or has a strong cellular signal.
    • If not, move the vehicle to a location with better connectivity.
4. Reset the Vehicle's Software
  • Perform a soft reset of the vehicle's touch screen by holding down both scroll wheels on the steering wheel until the screen turns off and then back on.
  • Wait for the system to reboot completely before attempting remote start again.
5. Contact Tesla Support
  • If the remote start feature is still not functioning, contact Tesla Support for further diagnostics and assistance.