how to fix Tesla Model S Plaid/Refresh (2021-present) remote start not working issue

Tesla Model S Plaid/Refresh (2021-present)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

499 words

Problem Statement

Learn how to diagnose and fix the remote start issue in Tesla Model S Plaid (2021-present). Step-by-step guide with diagnostic procedures and solutions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure that charging cables are properly connected and that the area is safe to work in when checking battery levels.

Symptoms

•Remote start function not responding via mobile app
•Vehicle does not start when attempting through the key fob
•Notifications or errors displayed in the Tesla app
•Check if the car is in 'Park' mode; otherwise, remote start will not activate
•Battery status not updating in the app

Diagnostic Steps

1
Check the vehicle's battery level to ensure it has sufficient charge.
2
Verify the mobile app is updated to the latest version.
3
Confirm that the vehicle is in 'Park' mode, as remote start will not work if it is in 'Drive' or 'Reverse.'
4
Inspect the vehicle's software version for any available updates.
5
Test the key fob by ensuring it has a functional battery and is within range of the vehicle.
6
Restart the Tesla app and attempt remote start again.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Mobile device with Tesla app installed
•Replacement battery for key fob (if needed)

Parts Required

•CR2032 battery (for key fob, if required)

Related Faults

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Diagnostic Steps

1
Check the vehicle's battery level to ensure it has sufficient charge.
2
Verify the mobile app is updated to the latest version.
3
Confirm that the vehicle is in 'Park' mode, as remote start will not work if it is in 'Drive' or 'Reverse.'
4
Inspect the vehicle's software version for any available updates.
5
Test the key fob by ensuring it has a functional battery and is within range of the vehicle.
6
Restart the Tesla app and attempt remote start again.

Solution

1. Preparation

Ensure the vehicle is parked in an area with a strong cellular signal.
Confirm that the mobile app is logged in to the correct Tesla account.

2. Check Battery Levels

Sub-steps:
1. Access the vehicle through the mobile app.
2. Navigate to "Controls" > "Battery" and check the battery level.
3. If the battery is low, charge the vehicle using the Tesla charger until adequate charge is reached (preferably above 20%).

3. Update Software

Sub-steps:
1. In the vehicle, go to "Controls" > "Software."
2. Check for any pending updates and initiate the update if available.
3. Allow the update to complete and restart the vehicle if prompted.

4. Test Key Fob

Sub-steps:
1. Open the key fob and replace the battery if necessary (typically CR2032).
2. Ensure the key fob is functioning by unlocking and locking the car.
3. Attempt to initiate remote start again with the key fob.

5. Reset Mobile App

Sub-steps:
1. Close the Tesla mobile app completely.
2. Restart the mobile app and log back in.
3. Attempt to use the remote start feature again.