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my Tesla Model 3 Original (2017-2023) keeps losing connectivity to Wi-Fi - Tesla Model 3
Home/Cars/Tesla/Model 3/Highland (2024-present)/my Tesla Model 3 Original (2017-2023) keeps losing connectivity to Wi-Fi

my Tesla Model 3 Original (2017-2023) keeps losing connectivity to Wi-Fi

Tesla Model 3 Highland (2024-present)

Error Codes
0.5-1 hour
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
477 words

Problem Statement

Learn how to troubleshoot and fix Wi-Fi connectivity issues in Tesla Model 3 (2017-2023). Step-by-step guide with diagnostic procedures and solutions.

Affected Component
Electrical
Estimated Time
0.5-1 hour

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is parked and not in motion when performing these steps.

Symptoms

  • •Wi-Fi icon on the screen shows disconnected status
  • •Inability to stream media or update software
  • •Slow or unstable internet connection when connected
  • •Notifications indicating 'Wi-Fi network lost'
  • •Difficulty connecting to previously saved networks

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •None specifically required for this process.

Parts Required

  • •None required unless hardware failure is identified.

Additional Information

Affected Component
Electrical
Estimated Time
0.5-1 hour
Difficulty
medium
Severity
medium
Tools Required
1 item
Parts Required
1 item

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Solution
1. Preparation
  • Ensure the vehicle is parked in a safe location.
  • Have the Wi-Fi password available for reconnection.
2. Restart the Infotainment System
  • Press and hold the two scroll wheels on the steering wheel until the screen goes black.
  • Wait for the Tesla logo to appear, indicating the system is rebooting.
  • Release the scroll wheels when the logo appears.
3. Update Software
  • Navigate to "Software" in the vehicle's menu.
  • Check for any available updates and install them if necessary.
  • Ensure the vehicle is connected to Wi-Fi during the update process.
4. Reset Wi-Fi Settings
  • Go to "Controls" > "Wi-Fi".
  • Select the current Wi-Fi network and choose "Forget".
  • Reboot the vehicle again for good measure.
  • Reconnect to the Wi-Fi network by selecting it and entering the password.
5. Check for Interference
  • Move the vehicle closer to the Wi-Fi router and check connectivity.
  • Turn off nearby electronic devices that may cause interference (e.g., microwaves, cordless phones).
6. Network Settings Adjustment
  • Access the router settings through a connected device.
  • Change the Wi-Fi channel or frequency band (2.4 GHz vs. 5 GHz) to see if performance improves.