FAULTBASE
Error CodesASKCars
© 2026 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
my Tesla Model 3 Original (2017-2023) infotainment screen is black how to fix it - Tesla Model 3
Home/Cars/Tesla/Model 3/Highland (2024-present)/my Tesla Model 3 Original (2017-2023) infotainment screen is black how to fix it

my Tesla Model 3 Original (2017-2023) infotainment screen is black how to fix it

Tesla Model 3 Highland (2024-present)

Error Codes
1-2 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
546 words

Problem Statement

Learn how to diagnose and fix a black infotainment screen in Tesla Model 3 (2017-2023). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component
Electrical
Estimated Time
1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Disconnect the vehicle from any chargers before working on electrical components.
  • •Ensure the vehicle is powered off before performing any inspection or repairs.

Symptoms

  • •Infotainment screen is completely black with no display.
  • •No response from touchscreen controls.
  • •Audio system may still be functioning.
  • •Vehicle functions dependent on the infotainment system may be impaired.
  • •Possible flickering prior to screen failure.

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II scanner
  • •Multimeter
  • •Basic hand tools

Parts Required

  • •Replacement fuse
  • •12V battery

Additional Information

Affected Component
Electrical
Estimated Time
1-2 hours
Difficulty
medium
Severity
medium
Tools Required
3 items
Parts Required
2 items

Related Faults

Loading...

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation
Solution
1. Preparation
  • Tools Required: OBD-II scanner (if needed), multimeter, basic hand tools.
  • Confirm the vehicle is in a safe position with the parking brake engaged.
  • Disconnect the vehicle from any chargers to prevent electrical issues during repair.
2. Reset the Infotainment System
  • Hold the two scroll wheels on the steering wheel simultaneously.
  • Maintain pressure until the screen turns off and reboots.
  • Wait for the system to boot up completely. Check if the screen is operational.
3. Inspect the 12V Battery
  • Use a multimeter to measure the voltage of the 12V battery. It should read around 12.6 volts when fully charged.
    • If the voltage is low, charge the battery or replace it if necessary.
4. Check and Replace the Infotainment Fuse
  • Locate the fuse box, typically found under the dashboard on the driver's side.
  • Refer to the owner’s manual for the specific fuse related to the infotainment system.
  • Inspect the fuse for continuity using a multimeter.
    • If blown, replace it with a new fuse of the same amperage rating.
5. Update Software
  • Connect to a Wi-Fi network using the vehicle's settings.
  • Navigate to the software update section and check for any available updates.
  • Follow on-screen instructions to install updates, which may resolve software-related issues.