my Tesla Model 3 Highland has an error message on the screen, how to clear it?

Tesla Model 3 Highland (2024-present)

Error Codes

15-30 minutes

Time

easy

Difficulty

medium

Severity

3 min read

417 words

Problem Statement

Learn how to clear error messages on your Tesla Model 3 Highland. Step-by-step guide for troubleshooting and resolving touchscreen issues.

Affected Component

Electrical

Estimated Time

15-30 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is parked safely before performing any resets or updates.

Symptoms

•Error message displayed on the screen
•Screen flickering or unresponsive behavior
•Notifications or alerts related to vehicle systems
•Reduced functionality of infotainment system
•Potential performance issues in driving modes

Diagnostic Steps

1
Check if the error message is persistent or intermittent.
2
Review the vehicle's logs via the Tesla app or on the vehicle’s screen for specific error codes.
3
Perform a soft reset of the touchscreen by pressing and holding the scroll wheels on the steering wheel until the screen goes black.
4
Ensure the vehicle has the latest software updates installed.
5
Check for any notifications in the Tesla app regarding system issues or updates.

Solution

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•None required for basic troubleshooting.

Parts Required

•None required for basic troubleshooting.

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Diagnostic Steps

1
Check if the error message is persistent or intermittent.
2
Review the vehicle's logs via the Tesla app or on the vehicle’s screen for specific error codes.
3
Perform a soft reset of the touchscreen by pressing and holding the scroll wheels on the steering wheel until the screen goes black.
4
Ensure the vehicle has the latest software updates installed.
5
Check for any notifications in the Tesla app regarding system issues or updates.

Solution

1. Soft Reset of the Touchscreen

Locate the Scroll Wheels: Identify the scroll wheels on the sides of the steering wheel.
Press and Hold: Simultaneously press and hold both scroll wheels for approximately 10 seconds.
Wait for Reboot: Release the scroll wheels when the screen goes black and the Tesla logo appears. This process reboots the touchscreen.

2. Check for Software Updates

Access Settings: On the touchscreen, tap 'Controls'.
Select Software: Navigate to 'Software' to check for available updates.
Install Updates: If an update is available, follow the prompts to install it. Ensure the vehicle is parked and connected to Wi-Fi.

3. Clear Error Notifications

Open Notifications: Tap the notifications icon on the touchscreen.
Review Notifications: Check for any alerts that correspond to the error message.
Follow Instructions: If applicable, follow any instructions to resolve the issue, which may include resetting specific vehicle systems or components.