how to reset the Tesla Model 3 Original (2017-2023) navigation system

Tesla Model 3 Highland (2024-present)

Error Codes

5-15 minutes

Time

easy

Difficulty

medium

Severity

2 min read

358 words

Problem Statement

Learn how to reset the navigation system in your Tesla Model 3 (2017-2023) to fix issues like frozen screens and incorrect routing. Step-by-step guide included.

Affected Component

Electrical

Estimated Time

5-15 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is stationary and in a safe location before performing resets.

Symptoms

•Navigation system screen is frozen
•Maps not loading or displaying incorrectly
•GPS signal loss or inaccurate location
•Voice commands not recognized
•Navigation route not updating

Diagnostic Steps

1
Check for any software updates on the vehicle's touchscreen.
2
Attempt a soft reset of the touchscreen by holding down the two scroll buttons on the steering wheel.
3
Verify if the issue persists after the soft reset.

Solution

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•None required for the reset process.

Parts Required

•None required for the reset process.

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Solution

1. Preparation

Ensure the vehicle is in park.
Make sure the vehicle is in a safe and well-ventilated area.

2. Perform a Soft Reset

Press and hold both scroll wheels on the steering wheel until the touchscreen goes black and the Tesla logo appears.
Release the scroll wheels and wait for the system to reboot, which may take a minute.

3. Perform a Hard Reset (if necessary)

If the soft reset does not resolve the issue, power off the vehicle by going to 'Controls' > 'Safety' > 'Power Off'.
Wait for at least 2 minutes without interacting with the vehicle.
Press the brake pedal to power the vehicle back on.

4. Check for Software Updates

Go to 'Controls' > 'Software' on the touchscreen.
If an update is available, follow the prompts to download and install it.