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how to reset the infotainment system in my Tesla Model 3 Original (2017-2023) - Tesla Model 3
Home/Cars/Tesla/Model 3/Highland (2024-present)/how to reset the infotainment system in my Tesla Model 3 Original (2017-2023)

how to reset the infotainment system in my Tesla Model 3 Original (2017-2023)

Tesla Model 3 Highland (2024-present)

Error Codes
10-15 minutes
Time
easy
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
2 min read
363 words

Problem Statement

Learn how to reset the infotainment system in your Tesla Model 3 (2017-2023) to fix issues like unresponsiveness and connectivity problems.

Affected Component
Electrical
Estimated Time
10-15 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is in a safe location before performing a reset.

Symptoms

  • •Infotainment screen is frozen or unresponsive
  • •Navigation functionality is impaired
  • •Bluetooth connectivity issues
  • •Audio system malfunctioning
  • •Vehicle software updates not applying

Diagnostic Steps

  1. 1
  2. 2
  3. 3

Solution

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •None specifically required for the reset process.

Parts Required

  • •None needed for this procedure.

Additional Information

Affected Component
Electrical
Estimated Time
10-15 minutes
Difficulty
easy
Severity
medium
Tools Required
1 item
Parts Required
1 item

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Back to Generation
Solution
1. Preparation
  • Ensure the vehicle is in Park and the ignition is on.
  • Have your Tesla mobile app handy for potential diagnostics.
2. Performing a Soft Reset
  1. Press and hold both scroll wheels on the steering wheel simultaneously.
  2. Hold the buttons until the screen goes black (approximately 10 seconds).
  3. Release the scroll wheels; the Tesla logo should appear, indicating the reset is in progress.
  4. Wait for the system to reboot completely before using the infotainment features.
3. Performing a Hard Reset (if necessary)
  1. If the soft reset does not resolve the issue, power off the vehicle.
  2. Access the vehicle controls from the touchscreen.
  3. Tap on ‘Safety & Security’ and select ‘Power Off.’
  4. Wait for at least 2-3 minutes without interacting with the vehicle.
  5. Press the brake pedal to power the vehicle back on.