how to reset the infotainment system in my Tesla Model 3 Highland (2024-present)

Tesla Model 3 Highland (2024-present)

1-2 minutes

Time

easy

Difficulty

medium

Severity

2 min read

371 words

Problem Statement

Learn how to reset the infotainment system in your Tesla Model 3 Highland (2024-present) to fix issues like freezing and unresponsiveness.

Affected Component

Electrical

Estimated Time

1-2 minutes

Important safety information - read before proceeding

•Ensure the vehicle is in a secure location and set to 'Park' before performing any resets.

1
Check for any software updates available through the vehicle settings.
2
Ensure that the vehicle is in 'Park' mode before attempting a reset.
3
Verify that the 12V battery voltage is adequate; low battery voltage can affect the infotainment system.

After completing the repair, verify that the issue has been resolved:

To prevent this issue from occurring again:

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Solution

1. Preparation

2. Soft Reset

Press and hold the two scroll wheels on the steering wheel simultaneously.
Hold the buttons until the screen turns black and the Tesla logo appears (approximately 10 seconds).
Release the scroll wheels once the logo is visible.

3. Hard Reset (if soft reset does not work)

Disconnect the vehicle from the charger if connected.
Open the front trunk and locate the 12V battery.
Disconnect the negative terminal of the 12V battery using a socket set (typically a 10mm socket).
Wait for at least 1-2 minutes to ensure all systems are powered down.
Reconnect the negative terminal securely.
Power on the vehicle and check the infotainment system functionality.