why is my Tesla Outback's remote start not working

Subaru Outback 6th Generation (2020-2024)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

525 words

Problem Statement

Learn how to diagnose and fix remote start issues in Tesla Outback. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is parked safely and is not in a confined space during testing.

Symptoms

•Remote start feature does not activate when engaged via the app or key fob.
•Confirmation notifications do not appear on the smartphone app.
•Check for any error messages displayed on the vehicle’s dashboard.
•The vehicle does not respond to key fob commands at all.
•Battery level is low or not displayed correctly in the app.

Diagnostic Steps

1
Check the vehicle's battery level via the app to ensure it is not too low for remote start functionality.
2
Inspect the key fob battery and replace it if necessary.
3
Ensure that the Tesla app is updated to the latest version.
4
Verify if the remote start feature is enabled in the vehicle’s settings menu.
5
Check for any software updates available for the vehicle through the settings.
6
Perform a hard reset of the vehicle's infotainment system if applicable.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Smartphone with Tesla app
•Small flathead screwdriver

Parts Required

•CR2032 key fob battery

Related Faults

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Symptoms

•Remote start feature does not activate when engaged via the app or key fob.

•Confirmation notifications do not appear on the smartphone app.

•Check for any error messages displayed on the vehicle’s dashboard.

•The vehicle does not respond to key fob commands at all.

•Battery level is low or not displayed correctly in the app.

Diagnostic Steps

1
Check the vehicle's battery level via the app to ensure it is not too low for remote start functionality.
2
Inspect the key fob battery and replace it if necessary.
3
Ensure that the Tesla app is updated to the latest version.
4
Verify if the remote start feature is enabled in the vehicle’s settings menu.
5
Check for any software updates available for the vehicle through the settings.
6
Perform a hard reset of the vehicle's infotainment system if applicable.

Solution

1. Preparation

Gather necessary tools: smartphone with the Tesla app, replacement battery for key fob (if needed).
Ensure the vehicle is parked in a location with good cellular signal.

2. Key Fob Battery Replacement

Open the key fob using a small flathead screwdriver.
Remove the old battery and insert a new CR2032 battery, ensuring correct polarity.
Close the key fob securely.

3. Update Tesla App

Open the app store on your smartphone.
Search for the Tesla app and check for updates.
Install any available updates.

4. Enable Remote Start Feature

Start the vehicle and access the main settings menu on the infotainment screen.
Navigate to the "Controls" section and select "Remote Start."
Ensure that the feature is toggled on.

5. Software Update

On the vehicle's infotainment screen, go to "Software."
Check for any available updates and follow the prompts to install them. Ensure the vehicle is connected to Wi-Fi.

6. Hard Reset

If issues persist, perform a hard reset by holding down both scroll wheels on the steering wheel until the screen goes black.
Wait for the Tesla logo to appear, then release the scroll wheels.