why does my Tesla Outback's remote start feature not work?

Subaru Outback 6th Generation (2020-2024)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

481 words

Problem Statement

Learn how to diagnose and fix remote start issues in Tesla Outback. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is in a safe location before attempting remote start.

Symptoms

•Remote start button unresponsive on the app or key fob
•Check engine or warning light illuminated on the dashboard
•Vehicle does not respond to any remote commands
•Notifications of battery issues or low charge in the app
•Inability to access climate control settings remotely

Diagnostic Steps

1
Verify that the vehicle's battery is charged and in good condition.
2
Check the remote start settings in the Tesla app to ensure it is enabled.
3
Inspect the key fob’s battery level and replace if necessary.
4
Scan for diagnostic trouble codes (DTCs) using an OBD-II scanner.
5
Examine the vehicle's software version and check for any available updates.
6
Ensure the vehicle is in a suitable location for remote start (not in a garage, for example).

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Flat-head screwdriver

Parts Required

•Key fob battery (CR2032 or equivalent)

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Diagnostic Steps

1
Verify that the vehicle's battery is charged and in good condition.
2
Check the remote start settings in the Tesla app to ensure it is enabled.
3
Inspect the key fob’s battery level and replace if necessary.
4
Scan for diagnostic trouble codes (DTCs) using an OBD-II scanner.
5
Examine the vehicle's software version and check for any available updates.
6
Ensure the vehicle is in a suitable location for remote start (not in a garage, for example).

Solution

1. Preparation

Gather necessary tools: OBD-II scanner, replacement key fob battery (if needed).
Ensure the vehicle is parked in an open area with sufficient signal.

2. Battery Inspection

Sub-steps:
1. Open the front trunk and locate the main battery.
2. Check the battery voltage with a multimeter; it should read above 12.4 volts.
3. If voltage is low, charge the battery or replace it if necessary.
Tools Required: Multimeter

3. Key Fob Battery Replacement

Sub-steps:
1. Open the key fob using a small flat-head screwdriver.
2. Remove the old battery and replace it with a new one (CR2032 or equivalent).
3. Reassemble the key fob and test the remote start function.
Tools Required: Flat-head screwdriver, new key fob battery

4. Software Update

Sub-steps:
1. Connect the vehicle to Wi-Fi.
2. Navigate to 'Software' in the vehicle’s settings.
3. Check for available updates and install if any are found.
Tools Required: None

5. Resetting Remote Start

Sub-steps:
1. Open the Tesla app and navigate to 'Controls.'
2. Toggle the remote start feature off and then back on.
3. Try the remote start function again to see if it operates correctly.
Tools Required: None