how to reset the infotainment system in Tesla Outback 6th Generation (2020-2024)

Subaru Outback 6th Generation (2020-2024)

Error Codes

15-30 minutes

Time

easy

Difficulty

medium

Severity

3 min read

431 words

Problem Statement

Learn how to reset the infotainment system in Tesla Outback (2020-2024). Step-by-step guide to troubleshoot and restore functionality.

Affected Component

Electrical

Estimated Time

15-30 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is stationary before performing resets to avoid distractions while driving.

Symptoms

•Infotainment screen is frozen or unresponsive
•Error messages displayed on the screen
•Navigation system not functioning correctly
•Audio system not responding to commands
•Touchscreen settings not saving changes

Diagnostic Steps

1
Check the vehicle's software version to ensure it is up to date.
2
Inspect for any physical damage to the infotainment system or touchscreen.
3
Verify if any external devices (e.g., USB drives) are connected that may be causing interference.
4
Restart the vehicle or put it in and out of drive to see if it resolves the issue.
5
Consult the owner's manual for specific reset instructions related to the infotainment system.

Solution

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•None specifically required for the reset procedure.

Parts Required

•None required.

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Diagnostic Steps

1
Check the vehicle's software version to ensure it is up to date.
2
Inspect for any physical damage to the infotainment system or touchscreen.
3
Verify if any external devices (e.g., USB drives) are connected that may be causing interference.
4
Restart the vehicle or put it in and out of drive to see if it resolves the issue.
5
Consult the owner's manual for specific reset instructions related to the infotainment system.

Solution

1. Preparation

Ensure the vehicle is parked with the engine running or in accessory mode.
Make sure all passengers are safely seated with seatbelts fastened.

2. Soft Reset

Press and hold both scroll wheels on the steering wheel until the touchscreen turns off and the Tesla logo appears (approximately 10 seconds).
Release the scroll wheels and wait for the system to reboot.
Monitor the screen for functionality after reboot.

3. Factory Reset (if soft reset fails)

Go to the "Settings" menu on the infotainment screen.
Select "Service" and then "Factory Reset."
Confirm the action when prompted; this will erase all personal data and settings.
Wait for the system to reset and reboot completely.

4. Update Software (if necessary)

Ensure that the vehicle is connected to Wi-Fi.
Go to "Software" in the settings menu.
Check for available updates and install them if necessary.
Restart the infotainment system once the update is complete.