how to fix the remote start not working on my Tesla Outback

Subaru Outback 6th Generation (2020-2024)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

512 words

Problem Statement

Learn how to diagnose and fix the remote start issue on your Tesla Outback. Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the vehicle's battery before performing any electrical repairs to avoid shock.

Symptoms

•Remote start button unresponsive or grayed out in the app
•Vehicle does not start when attempting to use key fob
•Notifications or error messages on the vehicle's dashboard
•Inability to unlock or lock the vehicle remotely
•Battery drain observed in the key fob or mobile app

Diagnostic Steps

1
Check the mobile app for any software updates and ensure it's the latest version.
2
Verify that the Tesla Outback is within the operational range for remote start.
3
Inspect the key fob battery and replace it if necessary.
4
Ensure the vehicle's battery is charged and in good condition.
5
Check for any active alerts or notifications on the vehicle's dashboard.
6
Test the remote start feature using both the key fob and the mobile app.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Smartphone with Tesla app
•Multimeter
•Small flathead screwdriver

Parts Required

•Key fob battery (CR2032)

Related Faults

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Diagnostic Steps

1
Check the mobile app for any software updates and ensure it's the latest version.
2
Verify that the Tesla Outback is within the operational range for remote start.
3
Inspect the key fob battery and replace it if necessary.
4
Ensure the vehicle's battery is charged and in good condition.
5
Check for any active alerts or notifications on the vehicle's dashboard.
6
Test the remote start feature using both the key fob and the mobile app.

Solution

1. Preparation

Gather tools and parts: smartphone with the Tesla app, new key fob battery (if needed), and a multimeter for testing battery voltage.
Ensure the vehicle is parked in a safe location and the engine is off.

2. Update Mobile App

Open the Tesla app on your smartphone.
Navigate to the settings section and check for any available updates.
Download and install any pending updates to ensure compatibility.

3. Replace Key Fob Battery (if necessary)

Remove the key fob cover using a small flathead screwdriver.
Replace the old battery with a new, compatible battery (typically CR2032).
Reassemble the key fob and test remote functions.

4. Check Vehicle Battery

Use a multimeter to check the voltage of the vehicle's battery. It should read around 12.6 volts for a fully charged battery.
If the battery is below 12 volts, recharge or replace the battery as needed.

5. Reset the Vehicle’s Systems

Disconnect the negative terminal of the vehicle's battery for 10 minutes.
Reconnect the terminal and turn on the vehicle to reset the onboard computer systems.

6. Re-test Remote Start

Attempt to use the remote start feature again via both the mobile app and key fob.
If still unresponsive, consult the vehicle's owner's manual for any specific troubleshooting steps related to remote start.