how to fix the remote start feature not working on Tesla Outback 6th Generation (2020-2024)

Subaru Outback 6th Generation (2020-2024)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

578 words

Problem Statement

Learn how to diagnose and fix the remote start feature not working on Tesla Outback 6th Generation (2020-2024). Step-by-step guide with solutions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Ensure the vehicle is turned off and in a safe location before performing any checks or repairs.
•Disconnect the vehicle battery before working on electrical components if necessary.

Symptoms

•Remote start feature fails to activate
•No response from the mobile app when attempting to start the vehicle
•Key fob does not initiate remote start
•Vehicle does not respond to scheduled start times
•"Remote Start Disabled" message appears on the dashboard

Diagnostic Steps

1
Check the vehicle’s battery voltage using a multimeter to ensure it is fully charged.
2
Verify that the mobile app is up to date and properly connected to the vehicle.
3
Inspect the key fob battery and replace it if necessary.
4
Review the vehicle settings on the touchscreen to confirm that remote start is enabled.
5
Look for any error messages or notifications in the vehicle's diagnostic system using the onboard diagnostics (OBD-II) scanner.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Multimeter
•OBD-II scanner
•Smartphone with Tesla app
•Screwdriver

Parts Required

•Replacement key fob battery (CR2032)
•Vehicle battery (if replacement is necessary)

Related Faults

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Diagnostic Steps

1
Check the vehicle’s battery voltage using a multimeter to ensure it is fully charged.
2
Verify that the mobile app is up to date and properly connected to the vehicle.
3
Inspect the key fob battery and replace it if necessary.
4
Review the vehicle settings on the touchscreen to confirm that remote start is enabled.
5
Look for any error messages or notifications in the vehicle's diagnostic system using the onboard diagnostics (OBD-II) scanner.

Solution

1. Preparation

Ensure the vehicle is parked in a safe location and the engine is off.
Gather all necessary tools and parts.

2. Battery Check and Replacement

Tools Required: Multimeter, replacement key fob battery (if needed)
Sub-steps:
1. Use the multimeter to measure the battery voltage. It should be above 12.4 volts for optimal performance.
2. If the battery voltage is low, charge or replace the vehicle battery.
3. For the key fob, open the back cover and replace the battery (typically a CR2032). Ensure proper orientation.

3. Mobile App and Settings Configuration

Tools Required: Smartphone with the Tesla app
Sub-steps:
1. Open the Tesla app and log in to your account.
2. Check for app updates in the app store and install any available updates.
3. Navigate to the 'Controls' section and ensure that the remote start option is enabled.
4. Restart the app and check if remote start can be activated.

4. Diagnostic Codes and System Reset

Tools Required: OBD-II scanner
Sub-steps:
1. Connect the OBD-II scanner to the vehicle's diagnostic port and scan for any trouble codes.
2. If codes are present, refer to the manufacturer’s service guide for troubleshooting.
3. Clear any codes found and attempt to use the remote start feature again.
4. If issues persist, perform a soft reset of the vehicle's system by holding down the scroll wheels on the steering wheel until the screen goes black and then releases.