how to fix the rearview camera on Tesla Outback 5th Generation (2015-2019) not working

Subaru Outback 5th Generation (2015-2019)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

574 words

Problem Statement

Learn how to diagnose and fix the rearview camera not working on Tesla Outback 2015-2019. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical components to avoid shorts or shocks.
•Ensure the vehicle is in a secure position while performing repairs.

Symptoms

•Rearview camera display is blank or dark
•Camera feed shows distorted or fuzzy images
•Error message on the infotainment system regarding the camera
•Camera does not activate when the vehicle is in reverse
•Check camera settings in the vehicle's menu show it as disabled

Diagnostic Steps

1
Inspect the camera lens for dirt or obstructions that may impede visibility.
2
Check the camera connection to ensure it is properly connected and not corroded.
3
Use an OBD-II scanner to check for any diagnostic trouble codes related to the camera or electrical system.
4
Verify the vehicle's software is up to date, as software issues can affect camera functionality.
5
Test the camera's power supply using a multimeter to ensure it is receiving the required voltage.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Screwdriver set
•Multimeter
•OBD-II scanner

Parts Required

•Rearview camera (if replacement is necessary)
•Camera connector harness (if damaged)

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Inspect the camera lens for dirt or obstructions that may impede visibility.
2
Check the camera connection to ensure it is properly connected and not corroded.
3
Use an OBD-II scanner to check for any diagnostic trouble codes related to the camera or electrical system.
4
Verify the vehicle's software is up to date, as software issues can affect camera functionality.
5
Test the camera's power supply using a multimeter to ensure it is receiving the required voltage.

Solution

1. Preparation

Tools Required:
- Socket set
- Screwdriver set
- Multimeter
- OBD-II scanner
Ensure the vehicle is parked on a flat surface and the ignition is off.

2. Inspect and Clean Camera Lens

Locate the rearview camera, usually mounted above the license plate.
Use a microfiber cloth and glass cleaner to clean the camera lens. Ensure no dirt or debris obstructs the view.

3. Check Camera Connection

Remove the trim panel around the rearview camera (using screwdriver or trim removal tool).
Inspect the wiring harness for any signs of damage or corrosion.
Disconnect and reconnect the camera connector to ensure a secure fit.

4. Test Power Supply

With the multimeter set to DC voltage, probe the camera power connector while someone else puts the vehicle in reverse.
Confirm that the camera is receiving the correct voltage (typically around 12V). If not, trace the wiring harness for breaks or shorts.

5. Update Software

Connect the OBD-II scanner to the vehicle's diagnostic port.
Scan for codes and check if a software update is available via the Tesla service portal.
Follow on-screen instructions to perform any necessary updates.

6. Replace Camera

If the camera is faulty, remove it by unscrewing any mounting screws.
Disconnect the wiring harness from the old camera.
Install the new rearview camera by reversing the removal steps. Ensure all connections are secure.