how to fix the rearview camera not working on Tesla Outback 5th Generation (2015-2019)

Subaru Outback 5th Generation (2015-2019)

Error Codes

1-3 hours

Time

medium

Difficulty

medium

Severity

3 min read

599 words

Problem Statement

Learn how to diagnose and fix the rearview camera not working on Tesla Outback 2015-2019. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

1-3 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to avoid shock or short circuits.
•Allow the vehicle to cool down before working to prevent burns from hot components.

Symptoms

•Rearview camera display is blank or shows a black screen
•No image appears on the infotainment screen when the vehicle is in reverse
•Camera warning message on the display
•Intermittent or delayed camera activation
•Distorted or poor-quality video feed (if any)

Diagnostic Steps

1
Ensure the vehicle is in reverse gear and check the infotainment display.
2
Inspect the camera lens for physical obstructions or damage.
3
Use an OBD-II scanner to check for any diagnostic trouble codes (DTCs) related to the camera system.
4
Verify the camera connection and wiring harness for any signs of wear or disconnection.
5
Test the camera voltage supply using a multimeter to ensure it receives the proper power.
6
Perform a software check to confirm the latest firmware is installed on the infotainment system.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Screwdriver set
•Cleaning cloth and solution

Parts Required

•Replacement rearview camera (if necessary)
•Electrical connectors (if any are damaged)

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Ensure the vehicle is in reverse gear and check the infotainment display.
2
Inspect the camera lens for physical obstructions or damage.
3
Use an OBD-II scanner to check for any diagnostic trouble codes (DTCs) related to the camera system.
4
Verify the camera connection and wiring harness for any signs of wear or disconnection.
5
Test the camera voltage supply using a multimeter to ensure it receives the proper power.
6
Perform a software check to confirm the latest firmware is installed on the infotainment system.

Solution

1. Preparation

Gather tools and parts required for the repair.
Disconnect the vehicle battery to prevent electrical shorts.
Ensure the workspace is clean and well-lit.

2. Inspect and Clean Camera

Sub-steps:
1. Locate the rearview camera assembly, typically mounted at the rear tailgate or bumper.
2. Clean the camera lens with a soft cloth and suitable cleaning solution to remove any dirt or debris.
3. Inspect the camera housing for cracks or damage that may require replacement.

3. Check Wiring and Connections

Sub-steps:
1. Remove any panels or covers obstructing access to the camera wiring harness.
2. Visually inspect the wiring for frays, cuts, or corrosion.
3. Ensure the camera connector is securely plugged in; reseat if necessary.

4. Test Power Supply

Sub-steps:
1. Set the multimeter to measure DC voltage.
2. Connect the multimeter probes to the camera power supply wires.
3. With the vehicle in reverse, check for voltage (should be approximately 12V). If no voltage is detected, trace the wiring back to the fuse or control module.

5. Replace Camera (if necessary)

Sub-steps:
1. If the camera is faulty, unscrew the mounting hardware and disconnect the camera from the wiring harness.
2. Install the new camera by connecting it to the wiring harness and securing it with mounting hardware.
3. Reattach any panels or covers that were removed during the inspection.

6. Reconnect Battery and Test

Sub-steps:
1. Reconnect the vehicle battery.
2. Start the vehicle and shift into reverse to check if the rearview camera is functioning properly.
3. Verify the camera feed quality and ensure no warning messages appear.