my Honda Pilot's infotainment screen is black how can I reset it

Honda Pilot Third Generation (2016-present)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

462 words

Problem Statement

Learn how to reset the black infotainment screen in your Honda Pilot. Step-by-step guide with diagnostic steps and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Always disconnect the battery before working on electrical components.
•Ensure the vehicle is turned off during all maintenance procedures.

Symptoms

•Infotainment screen is completely black
•Audio functions may be unresponsive
•Navigation system not operational
•Bluetooth connectivity issues
•Physical buttons may not work as expected

Diagnostic Steps

1
Check the vehicle's battery voltage to ensure it is above 12.4 volts.
2
Inspect the infotainment system fuse for any signs of damage or blown status.
3
Perform a soft reset of the infotainment system by holding down the power button.
4
Verify if the vehicle's software is up to date through the manufacturer’s website or dealership.
5
Disconnect and reconnect the vehicle’s battery to reset the system.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Fuse puller or needle-nose pliers
•Wrench or socket set

Parts Required

•Replacement fuse (if applicable)

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Check the vehicle's battery voltage to ensure it is above 12.4 volts.
2
Inspect the infotainment system fuse for any signs of damage or blown status.
3
Perform a soft reset of the infotainment system by holding down the power button.
4
Verify if the vehicle's software is up to date through the manufacturer’s website or dealership.
5
Disconnect and reconnect the vehicle’s battery to reset the system.

Solution

1. Preparation

Gather tools and ensure the vehicle is parked safely.
Make sure the vehicle is turned off before proceeding.

2. Check and Replace Fuse

Tools Required: Fuse puller or needle-nose pliers
Locate the fuse box (typically under the dashboard or in the engine compartment).
Identify the fuse for the infotainment system using the fuse diagram.
Pull the fuse out and inspect it for damage. If blown, replace it with a fuse of the same amperage rating.

3. Perform a Soft Reset

Tools Required: None
Turn on the vehicle.
Press and hold the power button on the infotainment screen for approximately 10 seconds.
Release the button and wait for the system to restart.

4. Disconnect and Reconnect Battery

Tools Required: Wrench or socket set
Turn off the vehicle and remove the key from the ignition.
Open the hood and locate the battery.
Use a wrench to disconnect the negative terminal first, followed by the positive terminal.
Wait for about 5-10 minutes to allow the system to reset.
Reconnect the positive terminal first and then the negative terminal.
Close the hood and start the vehicle.