FAULTBASE
NEWSASKCars
© 2025 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
Home/Cars/Genesis/G70/1st Gen (2018-Present)/my Genesis G70 infotainment system is not working what should I do

my Genesis G70 infotainment system is not working what should I do

Genesis G70 1st Gen (2018-Present)

Severity: mediumDifficulty: medium1-2 hours
3 min read
512 words

Problem Statement

Learn how to diagnose and fix the malfunctioning infotainment system in your Genesis G70. Step-by-step guide with symptoms, diagnostic steps, and solutions.

Component
Electrical
Repair Time
1-2 hours

Safety Warnings

  • ⚠Disconnect the battery before working on electrical systems to prevent shock or short circuits.
  • ⚠Allow the infotainment system to cool down if it has been in use.

Symptoms

  • •Infotainment screen is blank or unresponsive
  • •No sound from audio system
  • •Navigation features are inaccessible
  • •Bluetooth connectivity issues
  • •Error messages displayed on the screen
  • •Controls for climate settings are not functioning through the infotainment system

Diagnostic Steps

  1. 1Check the vehicle's battery voltage and connections to ensure the system is receiving power.
  2. 2Inspect the infotainment system fuses in the fuse box for any blown fuses.
  3. 3Perform a soft reset of the infotainment system by holding down the power button for 10 seconds.
  4. 4Scan the vehicle for any error codes related to the infotainment system using an OBD-II scanner.
  5. 5Verify the software version of the infotainment system and check for updates from the manufacturer.
  6. 6Inspect the wiring and connectors behind the infotainment unit for any loose or damaged connections.

Solution

Solution

1. Preparation

  • Gather necessary tools and parts.
  • Ensure the vehicle is parked on a flat surface with the ignition turned off.
  • Disconnect the negative battery terminal to prevent electrical shorts.

2. Check and Replace Fuses

  • Locate the fuse box; refer to the owner's manual for the specific location.
  • Remove the cover and identify the fuse related to the infotainment system.
  • Use a fuse puller or pliers to remove the fuse and inspect it for continuity.
  • If blown, replace it with a new fuse of the same amperage rating.

3. Reset the Infotainment System

  • Reconnect the negative battery terminal.
  • Turn on the ignition without starting the engine.
  • Hold down the power button on the infotainment system for 10 seconds to perform a hard reset.

4. Update Software

  • Connect the vehicle to Wi-Fi if available.
  • Navigate to the settings menu on the infotainment screen.
  • Check for software updates and follow on-screen instructions to install any available updates.

5. Inspect Wiring and Connectors

  • If the issue persists, remove the infotainment system from the dashboard.
  • Carefully inspect all wiring harnesses and connectors for damage or corrosion.
  • Reconnect any loose wires and ensure all connectors are firmly seated.
  • Reassemble the infotainment unit back into the dashboard.

Verification

After completing the repair, verify that the issue has been resolved:

  • Test the affected component to ensure it functions correctly
  • Check for any error codes or warning lights
  • Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • OBD-II scanner
  • Fuse puller or pliers
  • Screwdriver set

Parts Required

  • Replacement fuse (if applicable)

Additional Information

Component

Electrical

Repair Time

1-2 hours

Difficulty

medium

Severity

medium

Tools

3 items

Parts

1 items

Related Faults

Discover similar issues

  1. why is my Genesis G70 cruise control not working

    Learn how to diagnose and fix cruise control issues in Genesis G70. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

    Component:Electrical
    Symptoms
    • •Cruise control indicator light not illuminating
    • •Inability to set or maintain desired speed
    • +{count} more
  2. how to check if my Genesis G70 has an EVAP leak

    Learn how to diagnose and fix EVAP leaks in your Genesis G70. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

    Component:Fuel System
    Symptoms
    • •Check engine light illuminated
    • •Fuel odor near the vehicle
    • +{count} more
  3. why is my Genesis G70 using so much fuel lately

    Learn how to diagnose and fix excessive fuel consumption in Genesis G70. Step-by-step guide with diagnostic procedures and repair instructions.

    Component:Fuel System
    Symptoms
    • •Check engine light illuminated
    • •Decreased fuel economy (lower miles per gallon)
    • +{count} more
  4. why does my Genesis G70 have a loud exhaust noise

    Learn how to diagnose and fix loud exhaust noise in Genesis G70. Step-by-step guide with diagnostic procedures and repair instructions.

    Component:Exhaust System
    Symptoms
    • •Unusually loud exhaust sound, especially during acceleration
    • •Possible rattling or vibrating noises under the vehicle
    • +{count} more
  5. why does my Genesis G70 rearview camera not work

    Learn how to diagnose and fix the rearview camera issue in Genesis G70. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

    Component:Electrical
    Symptoms
    • •Rearview camera display is blank or not activating
    • •Error message displayed on infotainment screen
    • +{count} more
  6. my Genesis G70 transmission jerks when shifting what's happening

    Learn how to diagnose and fix transmission jerking in Genesis G70. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

    Component:Transmission
    Symptoms
    • •Jerking or harsh shifting during gear changes
    • •Delayed engagement when shifting from park to drive or reverse
    • +{count} more

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation