how to fix the screen going black in my Ford Mustang S650 (2024-Present) infotainment system?

Solution

1. Preparation

• Tools Required: OBD-II scanner, multimeter, socket set
• Disconnect the negative battery terminal to prevent electrical shorts while working on the system.

2. Inspect Power Supply

• Sub-steps:
  1. Use a multimeter to check the battery voltage. Ensure it is between 12.4 - 12.8 volts with the engine off.
  2. Inspect battery terminals for corrosion or loose connections. Clean and tighten if necessary.

3. Update Software

• Sub-steps:
  1. Visit the Ford website to check for the latest software updates for the infotainment system.
  2. Download the update file onto a USB drive if available.
  3. Insert the USB drive into the USB port of the infotainment system and follow on-screen instructions to update.

4. Inspect Wiring and Connections

• Sub-steps:
  1. Remove the infotainment unit using a socket set as per the service manual.
  2. Inspect the wiring harness for any loose, damaged, or corroded connections.
  3. Reconnect or replace any faulty wiring as necessary.

5. Test and Replace Fuse

• Sub-steps:
  1. Locate the fuse box and identify the fuse for the infotainment system (refer to the owner's manual).
  2. Remove the fuse and check for continuity using a multimeter.
  3. Replace the fuse with one of the same amperage if it is blown.