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my Ford F-150 13th Generation (2015-2020) won't connect to Bluetooth, how to fix it - Ford F-150
Home/Cars/Ford/F-150/13th Generation (2015-2020)/my Ford F-150 13th Generation (2015-2020) won't connect to Bluetooth, how to fix it

my Ford F-150 13th Generation (2015-2020) won't connect to Bluetooth, how to fix it

Ford F-150 13th Generation (2015-2020)

Error Codes
1-2 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
570 words

Problem Statement

Learn how to diagnose and fix Bluetooth connection issues in Ford F-150 (2015-2020). Step-by-step guide with diagnostic procedures and repair instructions.

Affected Component
Electrical
Estimated Time
1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is in a safe location while performing these steps.
  • •Do not perform updates or repairs while driving; always prioritize safety.

Symptoms

  • •Bluetooth icon is not illuminated on the dashboard
  • •Unable to find the vehicle in the device list on mobile devices
  • •Error messages displayed on the infotainment screen
  • •Phone connects briefly and then disconnects
  • •No audio output from connected devices
  • •Inconsistent connection with previously paired devices

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II scanner
  • •Mobile device for pairing
  • •Vehicle manual
  • •Fuse puller

Parts Required

  • •Replacement fuse

Additional Information

Affected Component
Electrical
Estimated Time
1-2 hours
Difficulty
medium
Severity
medium
Tools Required
4 items
Parts Required
1 item

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Solution
1. Preparation
  • Gather tools: OBD-II scanner (if checking for system updates), mobile device for pairing, and vehicle manual.
  • Ensure the vehicle is parked and the ignition is in the "On" position (do not start the engine).
2. Update Infotainment System
  • Sub-steps:
    • Check the Ford website or contact a dealership to see if there is a firmware update for the infotainment system.
    • If an update is available, download it onto a USB drive.
    • Insert the USB drive into the vehicle's USB port and follow on-screen prompts to install the update.
3. Clear Bluetooth Memory
  • Sub-steps:
    • Go to the "Settings" menu on the infotainment system.
    • Select "Bluetooth" settings, then choose "Delete All Devices" or "Forget Devices."
    • Confirm the action to clear all previously paired Bluetooth devices.
4. Pair New Device
  • Sub-steps:
    • On your mobile device, go to "Settings" > "Bluetooth" and ensure Bluetooth is turned on.
    • On the infotainment system, select "Add Device" from the Bluetooth menu.
    • Search for the vehicle on your mobile device and select it.
    • Confirm the pairing code displayed on both the mobile device and the vehicle's screen.
5. Inspect and Replace Fuse (if necessary)
  • Sub-steps:
    • Locate the fuse box (refer to the vehicle manual for specific location).
    • Use a fuse puller to check the fuse related to the infotainment system.
    • If the fuse is blown, replace it with one of the same amperage (usually indicated on the fuse box cover).