how to troubleshoot the rearview camera not working in Ford F-150 13th Generation (2015-2020)

Ford F-150 13th Generation (2015-2020)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

575 words

Problem Statement

Learn how to troubleshoot and fix rearview camera issues in Ford F-150 (2015-2020). Step-by-step guide with diagnostic steps and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical components.

Symptoms

•Rearview camera display is blank or not activating
•"Camera Fault" message on the dashboard
•Poor image quality or distorted image when the camera activates
•No guiding lines displayed on the screen
•Reverse lights not illuminating when the vehicle is in reverse

Diagnostic Steps

1
Check for error codes using an OBD-II scanner to identify any related faults.
2
Inspect the rearview camera lens for physical damage or obstructions.
3
Verify that the vehicle is in reverse gear and that the reverse lights are functioning.
4
Inspect the wiring and connectors leading to the rearview camera for corrosion or loose connections.
5
Test the rearview camera with a multimeter to ensure it is receiving power.
6
Check the vehicle's infotainment system settings to ensure the camera feature is enabled.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Socket set
•Screwdriver set
•Soft cloth and automotive glass cleaner

Parts Required

•Replacement rearview camera (if found faulty)
•Electrical tape (for any wiring repairs)

Related Faults

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Diagnostic Steps

1
Check for error codes using an OBD-II scanner to identify any related faults.
2
Inspect the rearview camera lens for physical damage or obstructions.
3
Verify that the vehicle is in reverse gear and that the reverse lights are functioning.
4
Inspect the wiring and connectors leading to the rearview camera for corrosion or loose connections.
5
Test the rearview camera with a multimeter to ensure it is receiving power.
6
Check the vehicle's infotainment system settings to ensure the camera feature is enabled.

Solution

1. Preparation

Gather all necessary tools and parts.
Disconnect the negative battery terminal to prevent electrical shorts.
Allow the vehicle to cool if the engine has been running.

2. Inspect and Clean the Camera

Locate the rearview camera mounted above the license plate.
Clean the camera lens with a soft cloth and automotive glass cleaner to remove any dirt or obstructions.
Check for any visible physical damage to the camera housing.

3. Check Wiring and Connectors

Remove the tailgate trim panel to access the camera wiring.
Inspect the wiring harness for any signs of wear, fraying, or corrosion.
Disconnect and reconnect the wiring harness to ensure a good connection.
If any wiring is damaged, repair or replace the affected sections using appropriate gauge wire.

4. Test the Camera Voltage

Using a multimeter, check the voltage at the camera connector.
Ensure the camera receives approximately 6-12 volts when the vehicle is in reverse.
If the voltage is absent, trace the wiring back to the vehicle's electrical system for further inspection.

5. Replace the Camera (if necessary)

If the camera is determined to be faulty, remove the camera from its mount.
Disconnect the wiring harness from the old camera.
Install the new camera by connecting the wiring harness and securing it in place.
Reattach the tailgate trim panel.

6. Reconnect Battery and Test

Reconnect the negative battery terminal.
Start the vehicle and shift into reverse to check if the rearview camera functions properly.