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how to reset the infotainment system in my Ford F-150 13th Generation (2015-2020) - Ford F-150
Home/Cars/Ford/F-150/13th Generation (2015-2020)/how to reset the infotainment system in my Ford F-150 13th Generation (2015-2020)

how to reset the infotainment system in my Ford F-150 13th Generation (2015-2020)

Ford F-150 13th Generation (2015-2020)

Error Codes
30 minutes
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
2 min read
369 words

Problem Statement

Learn how to reset the infotainment system in your Ford F-150 (2015-2020) to fix issues like freezing and connectivity problems. Step-by-step guide included.

Affected Component
Electrical
Estimated Time
30 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Always disconnect the battery before working on electrical systems to prevent short circuits.

Symptoms

  • •Infotainment system freezing or lagging
  • •Unresponsive touchscreen
  • •Bluetooth connectivity issues
  • •Navigation system not functioning correctly
  • •Audio system problems (e.g., no sound)

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •Socket set

Parts Required

  • •None

Additional Information

Affected Component
Electrical
Estimated Time
30 minutes
Difficulty
medium
Severity
medium
Tools Required
1 item
Parts Required
1 item

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Back to Generation
Solution
1. Preparation
  • Ensure the vehicle is in park with the ignition turned on.
  • Gather the owner's manual for reference on specific functions.
2. Soft Reset
  1. Locate the power button on the infotainment display.
  2. Press and hold the power button for approximately 10 seconds, until the screen goes black and the Ford logo appears.
  3. Release the button and allow the system to reboot.
3. Hard Reset (if soft reset fails)
  1. Turn off the vehicle and remove the key from the ignition.
  2. Disconnect the negative terminal of the battery using a socket set, and wait for at least 5 minutes.
  3. Reconnect the negative terminal securely.
  4. Start the vehicle and check if the infotainment system has reset.