FAULTBASE
Error CodesASKCars
© 2026 FAULTBASE
All rights reserved.
v2.0.0 • Production
ContactPrivacyImpressum
how to reset the Ford F-150 13th Generation (2015-2020) infotainment system - Ford F-150
Home/Cars/Ford/F-150/13th Generation (2015-2020)/how to reset the Ford F-150 13th Generation (2015-2020) infotainment system

how to reset the Ford F-150 13th Generation (2015-2020) infotainment system

Ford F-150 13th Generation (2015-2020)

Error Codes
15-30 minutes
Time
easy
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
3 min read
403 words

Problem Statement

Learn how to reset the infotainment system in your 2015-2020 Ford F-150. Step-by-step instructions to resolve freezing and connectivity issues.

Affected Component
Electrical
Estimated Time
15-30 minutes

⚠️ Safety Warnings

Important safety information - read before proceeding

  • •Ensure the vehicle is parked safely to avoid distractions while performing the reset

Symptoms

  • •Infotainment system screen is frozen
  • •Unresponsive touch controls
  • •Audio cuts in and out unexpectedly
  • •Bluetooth connectivity problems
  • •Navigation system errors or lag
  • •Slow response to user inputs

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Solution

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •None specifically required for the reset.

Parts Required

  • •None required.

Additional Information

Affected Component
Electrical
Estimated Time
15-30 minutes
Difficulty
easy
Severity
medium
Tools Required
1 item
Parts Required
1 item

Related Faults

Loading...

Share this solution

Comments

Sign in to share your thoughts

Sign In

No comments yet

Be the first to share your thoughts

Back to Generation
Solution
1. Preparation
  • Ensure the vehicle is parked with the engine running or in accessory mode.
  • Have the vehicle's user manual handy for reference.
  • Disconnect any devices connected via Bluetooth that may be causing issues.
2. Perform a Master Reset
  1. Access the Settings Menu:
    • On the infotainment screen, tap on the "Settings" icon.
  2. Select 'General':
    • Scroll down and select "General" from the settings options.
  3. Initiate Reset:
    • Look for the "Master Reset" option and select it.
  4. Confirm Reset:
    • Follow on-screen prompts to confirm the reset. This may include acknowledging that all settings will return to factory defaults.
3. Reconnect Devices
  1. Bluetooth Reconnection:
    • After the reset, go to the Bluetooth settings and re-pair any devices that were previously connected.
  2. Reconfigure Preferences:
    • Set up preferences such as radio presets, navigation settings, and other personalized features.