how to fix the rear view camera not working in my Ford F-150 13th Generation (2015-2020)

Ford F-150 13th Generation (2015-2020)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

588 words

Problem Statement

Learn how to diagnose and fix the rear view camera not working in Ford F-150 (2015-2020). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on electrical systems to prevent short circuits.
•Ensure the vehicle is securely parked to avoid movement while working on it.

Symptoms

•Rear view camera display is blank or shows a distorted image.
•"Camera Not Available" message on the infotainment screen.
•Backup sensors functioning, but camera does not activate.
•No image appearing when the vehicle is in reverse gear.
•Check for any related warning lights on the dashboard.

Diagnostic Steps

1
Inspect the camera lens for physical damage or obstructions.
2
Check the vehicle's fuse box for any blown fuses related to the rear view camera system.
3
Connect an OBD-II scanner to check for any diagnostic trouble codes (DTCs) related to the camera system.
4
Inspect the wiring harness connected to the rear view camera for loose connections or damage.
5
Verify the camera settings in the infotainment system to ensure the camera is enabled.
6
Test the rear view camera by connecting it to a multimeter to check for voltage supply.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Socket set
•Torque wrench
•Screwdrivers

Parts Required

•Rear view camera (if replacement is necessary)
•Fuses (if blown)

Related Faults

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Symptoms

•Rear view camera display is blank or shows a distorted image.

•"Camera Not Available" message on the infotainment screen.

•Backup sensors functioning, but camera does not activate.

•No image appearing when the vehicle is in reverse gear.

•Check for any related warning lights on the dashboard.

Diagnostic Steps

1
Inspect the camera lens for physical damage or obstructions.
2
Check the vehicle's fuse box for any blown fuses related to the rear view camera system.
3
Connect an OBD-II scanner to check for any diagnostic trouble codes (DTCs) related to the camera system.
4
Inspect the wiring harness connected to the rear view camera for loose connections or damage.
5
Verify the camera settings in the infotainment system to ensure the camera is enabled.
6
Test the rear view camera by connecting it to a multimeter to check for voltage supply.

Solution

1. Preparation

Gather tools: OBD-II scanner, multimeter, socket set, torque wrench, and screwdrivers.
Ensure the vehicle is parked on a flat surface and turn off the ignition.
Disconnect the negative battery terminal to ensure safety while working on the electrical system.

2. Inspect and Clean Camera

Locate the rear view camera, typically mounted above the tailgate.
Remove any debris or obstructions on the camera lens using a soft cloth.
If the lens is damaged, proceed to replace the camera.

3. Check and Replace Fuses

Locate the fuse box (usually under the dashboard or in the engine compartment).
Identify the fuse related to the rear view camera from the diagram on the fuse box cover.
Remove the fuse using a fuse puller and inspect it. Replace it if it is blown.

4. Wiring Inspection

Remove the panel covering the rear camera wiring (if applicable).
Check for loose connections or damaged wires in the harness.
Repair or replace any damaged wiring or connectors as needed.

5. Camera Replacement (if necessary)

If the camera is found faulty, remove the old camera by unscrewing it from its mounting bracket.
Disconnect the wiring harness from the old camera.
Connect the wiring harness to the new camera and mount it securely.
Reinstall any panels that were removed.

6. Reconnect Battery and Test

Reconnect the negative battery terminal.
Start the vehicle and shift into reverse to test the rear view camera functionality.
Check for clear images and ensure there are no error messages on the infotainment screen.