how to fix the Ford F-150 13th Generation (2015-2020) rearview camera not working

Ford F-150 13th Generation (2015-2020)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

457 words

Problem Statement

Learn how to diagnose and fix the rearview camera issue in Ford F-150 (2015-2020). Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect the battery before working on any electrical components to prevent short circuits or electrical shock.

Symptoms

•No image displayed on the infotainment screen when in reverse
•"Camera Not Available" message on the screen
•Distorted or flickering image when the camera is engaged
•Rearview camera display delay or failure to activate
•Backup sensors functioning but no camera feed

Diagnostic Steps

1
Inspect the rearview camera for physical damage or obstructions.
2
Check the camera connector for loose or corroded pins.
3
Scan the vehicle’s OBD-II system for any related error codes.
4
Verify that the infotainment system is updated with the latest software.
5
Test the power supply to the rearview camera using a multimeter.
6
Check the vehicle’s wiring harness for shorts or damaged insulation.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Socket set
•Trim removal tools

Parts Required

•Replacement rearview camera (if necessary)
•Wiring connectors (if damaged)

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Diagnostic Steps

1
Inspect the rearview camera for physical damage or obstructions.
2
Check the camera connector for loose or corroded pins.
3
Scan the vehicle’s OBD-II system for any related error codes.
4
Verify that the infotainment system is updated with the latest software.
5
Test the power supply to the rearview camera using a multimeter.
6
Check the vehicle’s wiring harness for shorts or damaged insulation.

Solution

1. Preparation

Gather necessary tools and parts.
Disconnect the vehicle battery to ensure safety while working on electrical components.

2. Access the Rearview Camera

Tools Required: Socket set, trim removal tools
Remove the screws securing the camera housing at the rear of the vehicle.
Carefully detach the camera from its mounting bracket.

3. Inspect and Clean the Camera

Inspect the camera lens for dirt or damage. Clean it with a soft cloth if dirty.
If the camera appears damaged, proceed to replace it with a new one.

4. Check and Repair Electrical Connections

Inspect the camera connector for corrosion or bent pins. Clean or straighten as necessary.
If damaged, replace the connector or repair the wiring as needed.
Ensure all connections are secure before reassembling.

5. Reassemble and Test

Reattach the rearview camera to its housing and secure it with screws.
Reconnect the vehicle battery.
Start the vehicle and engage reverse to test the camera functionality.