how to fix my Ford F-150's rear view camera not working

Ford F-150 13th Generation (2015-2020)

Error Codes

1-2 hours

Time

medium

Difficulty

medium

Severity

3 min read

545 words

Problem Statement

Learn how to diagnose and fix the rear view camera not working on your Ford F-150. Step-by-step guide with symptoms, diagnostic steps, and repair instructions.

Affected Component

Electrical

Estimated Time

1-2 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems to prevent shock or short circuits.

Symptoms

•No display on the infotainment screen when reversing
•Error message indicating camera malfunction
•Camera image appears distorted or blurry
•Camera does not activate when the vehicle is shifted into reverse
•Check for any relevant warning lights on the dashboard

Diagnostic Steps

1
Inspect the camera lens for dirt or obstructions.
2
Check fuses associated with the rear view camera system.
3
Scan the vehicle's computer for error codes using an OBD-II scanner.
4
Verify wiring connections and harness for damage or loose connections.
5
Test the camera output with a multimeter to ensure proper voltage.
6
Check the infotainment system settings for camera settings configuration.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Fuse puller
•Soft cloth
•Basic socket set

Parts Required

•Replacement fuse (if necessary)
•Wiring harness (if damaged)

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Diagnostic Steps

1
Inspect the camera lens for dirt or obstructions.
2
Check fuses associated with the rear view camera system.
3
Scan the vehicle's computer for error codes using an OBD-II scanner.
4
Verify wiring connections and harness for damage or loose connections.
5
Test the camera output with a multimeter to ensure proper voltage.
6
Check the infotainment system settings for camera settings configuration.

Solution

1. Preparation

Gather tools and parts required for the repair.
Ensure the vehicle is parked on a level surface with the ignition off.
Disconnect the battery to prevent electrical shock.

2. Inspect and Clean Camera Lens

Locate the rear view camera, usually mounted above the license plate.
Use a soft cloth and appropriate cleaner to gently wipe the camera lens.
Reconnect the battery and test the camera functionality.

3. Check and Replace Fuses

Locate the fuse box (refer to the owner's manual for the exact location).
Identify the fuse related to the rear view camera and pull it out using a fuse puller.
Inspect the fuse for any signs of damage (broken filament).
If damaged, replace it with a new fuse of the same amperage.

4. Inspect Wiring and Connections

Access the wiring harness connected to the rear view camera.
Look for any signs of wear, fraying, or corrosion on the wires and connectors.
If damage is found, repair or replace the wiring harness as necessary.

5. Test Camera Output

Using a multimeter, set it to measure DC voltage.
Connect the multimeter leads to the camera harness connectors.
Have an assistant put the vehicle in reverse while you measure the voltage.
A proper voltage reading indicates that the camera is receiving power.

6. Reprogram or Reset Infotainment System

If all hardware checks are satisfactory, the infotainment system may need to be reset.
Consult the owner's manual on how to reset the infotainment system.
Follow the procedure to reinitialize the camera settings.