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Why is my Ford Explorer 2021 experiencing steering issues? - Ford Explorer
Home/Cars/Ford/Explorer/Sixth Generation (2020-present)/Why is my Ford Explorer 2021 experiencing steering issues?

Why is my Ford Explorer 2021 experiencing steering issues?

Ford Explorer Sixth Generation (2020-present)

Error Codes
2-4 hours
Time
medium
Difficulty
medium
Severity
Navigation
ProblemSymptomsDiagnosisSolution
ProblemSymptomsDiagnosisSolution
4 min read
645 words

Problem Statement

Learn how to diagnose and repair steering issues in your 2021 Ford Explorer with our step-by-step guide, including symptoms, diagnostic steps, and required tools.

Affected Component
steering system
Estimated Time
2-4 hours

Symptoms

  • •Unresponsive Steering
  • •Loose Steering
  • •Noisy Steering
  • •Warning Lights
  • •Vibrations

Diagnostic Steps

  1. 1
  2. 2
  3. 3
  4. 4

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

  • ✓Test the affected component to ensure it functions correctly
  • ✓Check for any error codes or warning lights
  • ✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

  • •Follow the manufacturer's recommended maintenance schedule
  • •Address warning signs early before they develop into major issues
  • •Use quality parts and fluids recommended for your vehicle
  • •Keep detailed records of all repairs and maintenance

Tools & Equipment Required

  • •OBD-II Scanner
  • •Multimeter
  • •Socket Set
  • •Torque Wrench
  • •Power Steering Fluid
  • •Floor Jack and Jack Stands
  • •Steering Wheel Puller

Additional Information

Affected Component
steering system
Estimated Time
2-4 hours
Difficulty
medium
Severity
medium
Tools Required
7 items

Related Faults

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Back to Generation

Step 1: Visual Inspection

  1. Check Steering Components: Look for any visible signs of damage or wear in the steering system components, including the steering rack, tie rods, and power steering hoses.
  2. Inspect Fluid Levels: Check the power steering fluid reservoir level. If low, top off with the recommended fluid (usually ATF or dedicated power steering fluid).
  3. Look for Leaks: Examine the ground under the vehicle for any signs of fluid leaks.

Step 2: Electronic Systems Check

  1. Scan for Codes: Use an OBD-II scanner to check for any fault codes related to the steering or Electronic Power Steering (EPS) system.
    • Tools Required: OBD-II scanner.
    • Expected Codes: Codes related to steering angle sensor, EPS motor, or any communication issues.

Step 3: Test Drive

  1. Conditions: Drive the vehicle in a safe area.
  2. Steering Feel: Assess how the steering feels at various speeds and turning conditions.
  3. Listen for Noises: Note any unusual noises during the test drive.

Step 4: Further Diagnostic Testing

  1. Check Steering Angle Sensor: If codes indicate issues with the steering angle sensor, use a multimeter to test its function.
    • Tools Required: Multimeter.
    • Expected Range: Refer to the service manual for specific voltage outputs.
  2. Inspect EPS Motor: If the EPS is suspected, check the motor's electrical connections and performance.
    • Tools Required: Multimeter, socket set.
  3. Check Alignment: A misalignment could cause steering issues. Perform a wheel alignment check.
Required Tools
  • OBD-II Scanner
  • Multimeter
  • Socket Set
  • Torque Wrench
  • Power Steering Fluid
  • Floor Jack and Jack Stands
  • Steering Wheel Puller (if disassembly is needed)
Repair Instructions

Repairing Low Power Steering Fluid

  1. Locate the Reservoir: Open the hood and locate the power steering fluid reservoir.
  2. Check Fluid Level: If the fluid is low, add the recommended fluid until it reaches the full mark.
  3. Check for Leaks: If fluid was low, inspect the hoses for leaks and replace if necessary.

Replacing the Steering Angle Sensor

  1. Disconnect Battery: Remove the negative battery terminal to prevent electrical shorts.
  2. Remove Steering Wheel: Use a steering wheel puller to safely remove the wheel.
  3. Access the Sensor: Locate the steering column and find the steering angle sensor.
  4. Disconnect Wiring: Unplug the old sensor and remove it from its housing.
  5. Install New Sensor: Place the new sensor in the same position and reconnect wiring.
  6. Reassemble: Reinstall the steering wheel and reconnect the battery.

Replacing EPS Motor

  1. Disconnect Battery: Always start by disconnecting the negative battery terminal.
  2. Remove Dashboard Panels: Take off any panels obstructing access to the EPS motor.
  3. Disconnect Wiring Harness: Carefully unplug the wiring harness connected to the EPS motor.
  4. Unbolt EPS Motor: Remove bolts securing the EPS motor and pull it out.
  5. Install New EPS Motor: Align the new motor in place, secure it with bolts, and reconnect the wiring harness.
  6. Reassemble: Replace any dashboard panels removed during the process.
Final Steps
  1. Reconnect Battery: Reattach the negative battery terminal.
  2. Check Functionality: Start the vehicle and check the steering operation.
  3. Test Drive: Conduct a test drive to ensure that the steering issues have been resolved.
Conclusion

If problems persist after performing these diagnostics and repairs, it may be necessary to consult a professional mechanic or a Ford dealership for further assistance. Advanced electronic issues may require specialized equipment and knowledge.