Why does my 2020 Ford Explorer have a popping noise from the suspension?

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

543 words

Problem Statement

Learn how to diagnose and repair a popping noise from the suspension of your 2020 Ford Explorer. Step-by-step instructions and required tools included.

Affected Component

suspension

Estimated Time

2-4 hours

Symptoms

•Noticeable popping or knocking sound while driving over bumps or uneven surfaces.
•Sound may vary with speed or load changes (e.g., turning or accelerating).
•Potential feeling of altered ride comfort or handling issues.

Diagnostic Steps

1
Visual Inspection: Check for any visible damage to the suspension components.
2
Listen for Sounds: Drive the vehicle over different surfaces to isolate the sound.
3
Check for Play in Components: With the vehicle safely lifted, check for excessive play in the control arms and sway bar links.
4
Strut and Shock Inspection: Inspect the strut mounts for cracks or deterioration.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Floor jack
•Jack stands
•Socket set
•Wrench set
•Torque wrench
•Pry bar
•Rubber mallet
•Inspection mirror
•Creeper (optional for better access under the vehicle)

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Diagnostic Steps

1
Visual Inspection: Check for any visible damage to the suspension components.
2
Listen for Sounds: Drive the vehicle over different surfaces to isolate the sound.
3
Check for Play in Components: With the vehicle safely lifted, check for excessive play in the control arms and sway bar links.
4
Strut and Shock Inspection: Inspect the strut mounts for cracks or deterioration.

Solution

Problem Overview

Vehicle: 2020 Ford Explorer
Issue: Popping noise from the suspension

Possible Causes

Worn suspension components (bushings, struts, shocks, control arms).
Loose or damaged sway bar links.
Faulty strut mounts.
Damaged or worn out coil springs.
Insufficient lubrication of moving parts.

Tools Required

Floor jack
Jack stands
Socket set
Wrench set
Torque wrench
Pry bar
Rubber mallet
Inspection mirror
Creeper (optional for better access under the vehicle)

Repair Instructions

Preparation:
- Park the vehicle on a level surface and set the parking brake.
- Lift the vehicle using a floor jack and secure it on jack stands.
Inspect and Replace Worn Components:
- Control Arm Bushings:
  - Remove the bolts securing the control arm.
  - Replace any worn bushings with new ones.
  - Reinstall the control arm and torque the bolts to manufacturer specifications.
- Sway Bar Links:
  - Remove the nuts securing the sway bar links to the sway bar and the control arm.
  - Replace with new sway bar links.
  - Reinstall and torque to specification.
- Strut Mounts and Struts:
  - Remove the wheel for access.
  - Support the lower control arm with a jack.
  - Disconnect any electrical connectors and brake line clips attached to the strut.
  - Remove the strut assembly by taking out the top and bottom bolts.
  - Replace the strut mount if damaged.
  - Reinstall the new strut assembly and torque bolts as per specifications.
Reassemble:
- Reinstall the wheel and lower the vehicle.
- Ensure all fasteners are torqued to the manufacturer’s specifications.
Test Drive:
- Drive the vehicle over various surfaces to confirm that the popping noise is resolved.
- Listen for any remaining noises that could indicate further issues.

Conclusion

If the popping noise persists after inspecting and replacing potentially faulty components, further diagnostics may be required, possibly involving a more in-depth inspection of the suspension geometry or alignment. Consult the service manual for specific torque specifications and procedures unique to the 2020 Ford Explorer. If necessary, seek professional assistance.