how to troubleshoot Ford Explorer Sixth Generation (2020-present) window not going up

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

596 words

Problem Statement

Learn how to troubleshoot and fix the driver's side window not going up in Ford Explorer (2020-present). Step-by-step guide with diagnostic steps and solutions.

Affected Component

Electrical

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Disconnect battery before working on electrical systems to prevent shock or short circuits.

Symptoms

•Window remains in the down position when switch is activated
•Clicking sound from the door panel when the switch is pressed
•No sound or movement when the switch is pressed
•Window may operate intermittently before failing completely
•Possible blown fuse for the power window system

Diagnostic Steps

1
Inspect the window switch for any visible damage or signs of wear.
2
Check the fuse box for any blown fuses related to the power windows.
3
Use an OBD-II scanner to check for any related error codes that may indicate electrical issues.
4
Test the window motor voltage by applying a multimeter to the motor connector when the switch is activated.
5
Inspect the window regulator for any mechanical obstructions or damage.
6
Verify the integrity of the wiring harness leading to the window motor for any breaks or shorts.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•OBD-II scanner
•Multimeter
•Fuse puller
•Socket set
•Trim removal tool
•Screwdrivers

Parts Required

•Window switch (if faulty)
•Window motor (if faulty)
•Window regulator (if damaged)
•Fuses (if blown)

Related Faults

Share this solution

Comments

No comments yet

Be the first to share your thoughts

Back to Generation

Diagnostic Steps

1
Inspect the window switch for any visible damage or signs of wear.
2
Check the fuse box for any blown fuses related to the power windows.
3
Use an OBD-II scanner to check for any related error codes that may indicate electrical issues.
4
Test the window motor voltage by applying a multimeter to the motor connector when the switch is activated.
5
Inspect the window regulator for any mechanical obstructions or damage.
6
Verify the integrity of the wiring harness leading to the window motor for any breaks or shorts.

Solution

1. Preparation

Gather tools and parts. Ensure the vehicle is parked on a level surface and the ignition is off.
Disconnect the battery to ensure safety while working on electrical components.

2. Check and Replace the Fuse

Tools Required: Fuse puller or pliers
Locate the fuse box, typically found under the dashboard or in the engine compartment.
Identify the fuse for the power windows (refer to the owner's manual for exact location).
Remove the fuse and inspect it for continuity. If blown, replace it with a new fuse of the same amperage.

3. Inspect and Replace the Window Switch

Tools Required: Trim removal tool, screwdriver
Remove the door panel using a trim removal tool to access the window switch.
Disconnect the switch connector and test it with a multimeter for continuity.
If the switch is faulty, replace it with a new one and reassemble the door panel.

4. Test and Replace the Window Motor

Tools Required: Socket set, multimeter
With the door panel removed, locate the window motor and disconnect the wiring harness.
Use a multimeter to test for voltage at the motor connector when the switch is activated.
If voltage is present but the motor does not operate, replace the window motor.
Reinstall the new motor and ensure all connections are secure.

5. Inspect Window Regulator

Tools Required: Socket set, screwdrivers
With the motor removed, check the window regulator for binding or damage.
If the regulator is damaged, replace it according to manufacturer instructions.
Reassemble all components in reverse order.