how to troubleshoot Ford Explorer Sixth Generation (2020-present) suspension problems

Ford Explorer Sixth Generation (2020-present)

Error Codes

2-4 hours

Time

medium

Difficulty

medium

Severity

3 min read

498 words

Problem Statement

Learn how to troubleshoot and fix suspension problems in the 2020-present Ford Explorer. Step-by-step guide with symptoms, diagnostics, and repair instructions.

Affected Component

Suspension

Estimated Time

2-4 hours

⚠️ Safety Warnings

Important safety information - read before proceeding

•Always disconnect the battery before working on electronic components.
•Allow any components to cool before handling if the vehicle has been driven recently.

Symptoms

•Uneven tire wear
•Excessive bouncing or swaying
•Clunking or knocking noises when driving over bumps
•Steering wheel vibrations
•Vehicle pulling to one side

Diagnostic Steps

1
Inspect tire pressure and condition to rule out tire-related issues.
2
Check for any visible damage to suspension components such as control arms, struts, and bushings.
3
Perform a bounce test by pushing down on each corner of the vehicle to assess strut performance.
4
Use a straightedge to check wheel alignment and inspect for any misalignments.
5
Listen for noises while driving over bumps or rough surfaces to identify potential component failure.
6
Inspect the sway bar links and bushings for wear or damage.

Solution

💡 Expert Tip

For complex repairs like this, consider taking photos at each step. This helps if you need to reverse a step or consult with a mechanic. Also, keep all removed parts organized - you may need to reference them during reassembly.

Verification

After completing the repair, verify that the issue has been resolved:

✓Test the affected component to ensure it functions correctly
✓Check for any error codes or warning lights
✓Monitor the vehicle for a few days to ensure the issue does not recur

Prevention Tips

To prevent this issue from occurring again:

•Follow the manufacturer's recommended maintenance schedule
•Address warning signs early before they develop into major issues
•Use quality parts and fluids recommended for your vehicle
•Keep detailed records of all repairs and maintenance

Tools & Equipment Required

•Socket set
•Torque wrench
•Jack
•Jack stands
•Wheel chocks

Parts Required

•Shocks/struts
•Sway bar links
•Alignment parts (if necessary)

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Diagnostic Steps

1
Inspect tire pressure and condition to rule out tire-related issues.
2
Check for any visible damage to suspension components such as control arms, struts, and bushings.
3
Perform a bounce test by pushing down on each corner of the vehicle to assess strut performance.
4
Use a straightedge to check wheel alignment and inspect for any misalignments.
5
Listen for noises while driving over bumps or rough surfaces to identify potential component failure.
6
Inspect the sway bar links and bushings for wear or damage.

Solution

1. Preparation

Gather tools and parts needed for the repair.
Ensure the vehicle is on a level surface and securely lifted with jack stands.
Tools Required: Socket set, torque wrench, jack, jack stands, wheel chocks.

2. Replace Worn Shocks/Struts

Sub-steps:
1. Remove the wheel to access the suspension components.
2. Disconnect any electrical connectors if the struts are equipped with electronic controls.
3. Remove the bolts securing the strut to the steering knuckle and the upper strut mount.
4. Carefully remove the strut assembly from the vehicle.
5. Install the new strut by reversing the removal steps, ensuring all bolts are torqued to manufacturer specifications (typically around 90-100 ft-lbs for strut mount bolts).
6. Reinstall the wheel and lower the vehicle.

3. Replace Sway Bar Links

Sub-steps:
1. Locate the sway bar links on both sides of the vehicle.
2. Remove the nuts securing the sway bar link to the sway bar and the lower control arm.
3. Install the new sway bar link and torque the nuts to manufacturer specifications (generally around 40 ft-lbs).
4. Repeat for the opposite side if necessary.

4. Perform Wheel Alignment

Sub-steps:
1. After replacing suspension components, take the vehicle to a professional alignment shop.
2. Ensure that the alignment is adjusted to factory specifications.